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Smart meters facilitate two-way communication between a utility and its customers. They can monitor energy consumption, adjust electrical flows, and prevent outages. But some consumer watchdogs believe the meters bring the utility a bit too close. They say the data collected could give the utility too much knowledge about personal habits, which could possibly be used against the consumer down the road — when you're home or not, when you use certain appliances, and even if illegal activity is being conducted in the home. Do the benefits of smart meters outweigh the possible privacy issues?
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