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The Feature Creep

A place for discussing what users want versus what users need. Trying to nail down what makes software easy to use, what makes a site fun to use and how to keep them coming back for more.

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4 comments

Welcome to the Feature Creep

Posted September 14, 2006 9:29 AM by BRodda
Pathfinder Tags: Feature creep UI

Welcome to The Feature Creep Blog. This blog will discuss the hardest thing to combat in design, the dreaded feature creep. Many times features are added to software that make a product harder to use or adds cost and complexity on the programing side. I'm hoping that CR4 will stand as a shining example of good design; I won't get into the hours spent on icons, layout and other details that users will probably never notice after the first 10 minutes of using it. But that's OK, that's what good design does.

I'll be making a new post discussing hammers, and what they have to do with software design.

And if you have questions about the UI of this new CR4 you can private message me or ask it here in the blog.


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Participant

Join Date: Sep 2006
Posts: 1
#1

Re: Welcome to the Feature Creep

09/15/2006 9:09 AM

Well said. Having sold both packaged design software and custom software, feature creep is indeed a two edge sword. I find its good advice these days to request demo participants to ask each demonstrator the simple question "that's a nice feature, but do I still have the power to do things by myself, my way?". If the answer is no or silence trouble might by on the horizon. I admit it feels nice to out do the other guy with fancy automated features. But give more freedom to the experienced engineer's hands and you are more likely to get better & faster results. Don't ask the question and you could be overwhelmed with "features" to compare. If its difficult to envision the process flow you like on your job during a demo, its not likely to be there when you install.

The Feature Creep

Join Date: Feb 2005
Location: Albany, NY
Posts: 1076
#2
In reply to #1

Re: Welcome to the Feature Creep

09/15/2006 10:55 AM

As long as you avoid the "Everything is customizable" feature creep. I find that to be the worse. Skins, toggles and such are great for a very small percentage of users; but the vast majority are happy to slightly tweak things and be done without deciding on every little detail. I hate software that takes me 30 min to install because I have to go through this giant wizard setting everything up.

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"The future is here. It's just not widely distributed yet." -William Gibson
Power-User

Join Date: Feb 2005
Posts: 228
#3

Re: Welcome to the Feature Creep

09/18/2006 12:54 PM

Is this weblog limited to software or does it include all products and equipment? For instance, Why do I have to to get a 200 watt stereo with a monster sub-woofer in my car when all I really want is the 6 cd changer?

The Feature Creep

Join Date: Feb 2005
Location: Albany, NY
Posts: 1076
#4
In reply to #3

Re: Welcome to the Feature Creep

09/18/2006 1:22 PM

It doesn't deal with upgrades to things like your car, that's a matter of taste.

It will however deal with things like how the radio controls are laid out, how difficult it is to set the clock, how easy it is to use the various functions and if you really want to have support for CDs or MP3s.

Things that are easy to use are things that are easy to use. One of the best examples of this is the Good Grips line of kitchen utensils. People love them because the large grips and other features that make it easy to use.

__________________
"The future is here. It's just not widely distributed yet." -William Gibson
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