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Prevention vs. Corrective Action - The Response

Posted September 19, 2012 2:00 PM by larhere

I appreciate your time and effort providing responses to the original blog "Prevention vs Corrective Action" posted to the GEA Consulting website and our sister site at CR4. I found the comments provided on our sister site very interesting especially the first blog response from, "tcmtech" who has commented 2962 times since 2009. Their response; "Life happens. Deal with it."

This particular response reminds me of an experience I had early in my career as a Quality Engineer.

Angle iron for frame building was rusty and unacceptable for painting. Remember when the practice was, "last in, first out"? Over time you reach the bottom of the pile, the rusty stuff! The plant managers response to me; "when I get standard time to remove the rust, I will remove the rust and no sooner."

Most of the responses point to the fact that the presented actions of the father are all Corrective Action, each to a greater degree of corrective action, effectiveness and cost. None of the actions prevent other activities in the garage from preventing a flat tire from happening. The key point, will the father use the experience to take actions to prevent a flat tire or a similar type problem from occurring at the home. Typically, we in business do not provide solutions beyond the immediate issue. We do not use the experience to initiate Preventative Actions in other areas of the work place where a similar problem could occur that can impact the product or process.

Note my blog response No. 31 where I discussed Intel's, "company exact process".

I also encourage you to read comment #32 which I consider well written and to the point.

I enjoyed the time interacting and sharing ideas with all of you. I believe it gives each of us new perspectives and a time to think and learn from the many views of others on a topic.

Thank You!

Editor's Note: CR4 would like to thank Edward Eisermann, Senior Consultant Associate of GEA Consulting, for contributing this blog entry, which originally appeared here.

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Join Date: Sep 2008
Posts: 548
Good Answers: 22
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Re: Prevention vs. Corrective Action - The Response

09/20/2012 1:36 PM

I am troubled by the seemingly interchangeable use in this article as to Prevention and Preventative Actions taken in context vs. Corrective Action. As under ISO 9001 that subject matter I would think should be listed as Preventive vs. Corrective Actions. Unless this article is dealing something other than those two meanings under ISO then I think it leads to confusion as to what Preventive Action stands for.

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