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The Whiteboard Jungle

The Whiteboard Jungle is the place for conversation and discussion for education, at all levels and in all disciplines, with regard to technology. Its particular focus is on technology in the classroom, including what types of products work well, which ones are cost prohibitive, technology policies in education, and issues that technology creates in the academic world. The Whiteboard Jungle also functions as a place where those in the classroom and those in the field can exchange ideas on how to best serve students by assessing needs and delivering technology-rich instruction.

Entries typically run on Wednesdays, with the occasional exception of some series which will fall two or three days in a row.

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Did Text Messaging Kill the E-mail Star? (Part I)

Posted July 15, 2008 10:55 AM by ShakespeareTheEngineer

In the competition for personal access and the race for response time, has text messaging ended e-mail's reign as the most popular form of interpersonal, electronic communication? For the past fifteen years, e-mail has been a communication juggernaut. But now e-mail has a rival: text messaging.

My name is Pete Mody. I'm a high school teacher in upstate New York. In this four-part series, I'll to get to the bottom of the MMA brawl between text messaging and e-mail, and how it impacts the world of education, primarily focusing on today's youth.

When Email Was Cool

Once the technology of choice for techies and hackers, e-mail became popular on college campuses in the mid-90s as an inexpensive alternative to long-distance phone calls. Five years ago, even third-graders exchanged e-mail addresses, albeit on the playground. Now times have changed. In an interview with FOX Sports, LA Angels pitcher Jered Weaver said that after a noteworthy game, he received text messages about the performance because his friends "only text". Another big-league pitcher, Brendan Donnelly, used a text message to let his manager know he was out of Tommy John surgery.

So what's happened to e-mail? Is the king dead? Will text messaging cut its own communication niche or even bump e-mail down a notch? Or -is text messaging just a fad that will soon be replaced by something else? Does it really have e-mail's staying power?

When Email Worked

Three years ago, I could e-mail my students and expect immediate returns. Services from companies like Yahoo and Google allowed teachers to create e-mail groups for classes, clubs, and sports teams in order to provide mass communication of information. If I had to announce a change of practice venue or provide a reminder that an assignment had a specific requirement that was commonly overlooked, one e-mail distributed that message to all students and/or athletes. Students even used the same service to query other students regarding assignments.

But that trend has changed. Response times from students slowly increased, and then my requests for an immediate response went simply unreturned. Students began saying that they hadn't checked e-mail in days. Then weeks. Spam filters were suddenly stealing messages (or students had a solid excuse for not responding). Communication dropped from an expected response to sarcastic surprise. Colleagues began noting that even communication with new or potential hires had an increased lag time between sending a message and receiving a response - one characterized this as "from instant to several days." Indeed, a recent ComScore Media Metrix report shows teen usage of Web-based e-mail dropped 8 percent last year.

So what is the culprit? Have people beat their e-mail addictions back? Have we started rejecting instant communication as a culture? Or could it be that students have found a replacement for e-mail and that the text message is a burgeoning reality that we all have to face? A warning to adults everywhere: to connect with today's youth, and even college-aged students and recent graduates, either get with the text or be left behind.

Part 2 Part 3 Part 4

Resources:

http://money.cnn.com/2006/07/26/technology/thirdscreen0726.biz2/index.htm


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#1

Re: Did Text Messaging Kill the E-mail Star? (Part I)

07/15/2008 2:04 PM

Perhaps e-mail between teachers and students in a high school setting has dropped, but e-mail use between Teachers, Administrators, Parents has increased, at least in our area. e-mail communication in a business environment is still growing and more and more older adults are learning the value of it. e-mail communication is the most used form of communication in business and is growing in community, volunteer, professional, and even church organizations.

Perhaps youth find texting more "Now" and better for their purposes, but as they grow and mature they may find that "real life" intrudes on their "instant gratification" syndrome. Then they may revert back to the old slower e-mail.

Just an opinion, I could be dead wrong.

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#2
In reply to #1

Re: Did Text Messaging Kill the E-mail Star? (Part I)

07/15/2008 2:13 PM

Techart,

Thanks for the input. I agree that for business (including school, community, religious groups, etc.) and substantial/real content communication, e-mail is the medium to use. I e-mail with parents at least several times a week, if not every day in some cases, and e-mails between administrators and colleagues numbers in the dozens on a daily basis.

Looking at my father-in-law standing in line for the new iPhone for two hours, I wonder if that instant gratification syndrome will ever really go anywhere!

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#3
In reply to #2

Re: Did Text Messaging Kill the E-mail Star? (Part I)

07/15/2008 3:34 PM

"Looking at my father-in-law standing in line for the new iPhone for two hours, I wonder if that instant gratification syndrome will ever really go anywhere!"

You're absolutely right. No one is going to outgrow it. Us old fogeys like to grumble about the instant gratification culture, but we're just as impatient as anyone. (Maybe because we're a bit closer to the grave than the rest of you and we don't have enough time left to squander.)

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#4
In reply to #3

Re: Did Text Messaging Kill the E-mail Star? (Part I)

07/15/2008 4:14 PM

I more of a grumbler when it comes to the entitlement culture, but I understand what you mean.

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#5

Re: Did Text Messaging Kill the E-mail Star? (Part I)

07/16/2008 10:32 AM

There are essentially three factors that I see causing the shift that you see to text messaging:

1) Mobility and ease of use. In order to check e-mail, I generally need a PC. Of course, many providers now offer e-mail through cell phones, but it is a cumbersome process. If you have sent a long message, it is hard to read on most cell phones. If there was any formatting involved (columns, tables, etc) the formatting is often lost making the message hard to read. Text messages are short and to the point, not requiring a lot of effort.

2) Related to reason #1 is the expense. Cell phones are cheaper than PCs. While there may be a PC at home for e-mail, it is likely a shared resource. My cell phone is my cell phone and since I can't afford to buy my own PC...

3) New factor. Somehow, in the past few years, we have become accustomed to having a newer, sleeker, shinier, faster...whatever. Text messaging on a cell phone fills that bill. Now I can communicate even instanter. (of course that's a good word. I read it in a P.G. Wodehouse book.)

I guess it is safe to say then that each form of communication has its own uses, its own advantages and its own disadvantages. Caveat communicator.

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#6
In reply to #5

Re: Did Text Messaging Kill the E-mail Star? (Part I)

07/16/2008 11:14 AM

BP01,

I don't even know if the "drive to have the newest" is all that new of a phenomenon. I just have a feeling that the increased number of personal gadgets (cell phones, MP3 players, etc) and how quickly "the next best thing" comes out, it just makes the turnover that much faster and that much more popular as the price also becomes something that students can more easily approach, as compared to something like a car.

Sure, I wanted something nicer than the 1981 Buick Skylark that I was driving as a senior in high school, but it was all I could afford and that it ran was better than nothing. I could not afford an upgrade, at all.

Jumping from a 2GB iPod to an 8GB iPod is something that I could have more realistically handled (back in the day - had it been available) on my salary of $4.75/ hour at the local lumber yard.

__________________
StE - "For 'tis the sport to have the enginer/Hoist with his own petard" -Hamlet Act III, scene 4, 202–209 - Please note that I have returned to school so responses to blog comments will no longer be immediate. Thanks to all who comment on CR4!
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#7
In reply to #6

Re: Did Text Messaging Kill the E-mail Star? (Part I)

07/16/2008 11:22 AM

Maybe acceleration of the effect would be more accurate. You are right, there has always been a desire for something better, but it seems like in recent years this has been more of a DEMAND or at least an expectation that something new has to be developed RIGHT NOW.

Philosophically, I guess there is no real difference today than yesterday. Maybe it just seems like the expectation is greater or the demand comes quicker because I am getting older and slower.

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#8
In reply to #7

Re: Did Text Messaging Kill the E-mail Star? (Part I)

07/16/2008 11:28 AM

You are right, acceleration is the right term. To think we went from horse to moon in 60 years, I can only imagine how my grandparents/great-grandparents felt.

I don't even want a phone with a mini-keyboard!

I wonder how many people/how often people feel that "Why learn it, it will be outmoded by the next thing before I even master it" sensation?

That definitely increases with age.

__________________
StE - "For 'tis the sport to have the enginer/Hoist with his own petard" -Hamlet Act III, scene 4, 202–209 - Please note that I have returned to school so responses to blog comments will no longer be immediate. Thanks to all who comment on CR4!
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