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The Y Files

The Y Files is the place for conversation and discussion about how technology shapes individuals and their communities. Steve Melito (Moose), the blog's owner, is an experienced technical writer who once read Aldous Huxley's Brave New World while killing time as a temp at GM Truck and Bus.

"All our science is just a cookery book, with an orthodox theory of cooking that nobody's allowed to question, and a list of recipes that mustn't be added to except by special permission from the head cook." - World Controller Mustapha Mond, Chapter 16, pg. 225

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Killing Time at GM Truck and Bus (Part 1)

Posted June 04, 2009 4:50 PM by Moose

If you've ever read the description for this blog, you may have noticed the quote from Aldous Huxley's Brave New World. "All our science is just a cookery book," proclaims World Controller Mustapha Mond, "with an orthodox theory of cooking that nobody's allowed to question".

What you may not have noticed is that the blog's owner (yours truly) read Huxley's book while killing time as a temp at GM Truck and Bus. That was 15 years ago, but General Motors has been on my mind a lot lately. As the carmaker seeks to survive bankruptcy, I wonder about the engineers, managers, office staff, and autoworkers that I knew.

Many are retired by now, but their stories (or, more precisely, my memories of their stories) will live on in with what I'm about to tell you. There's plenty of anecdotal evidence for GM's demise here, but I'll leave it to the auto industry experts to draw the larger conclusions. For now, let's take a trip down memory lane to the Pontiac Assembly Center on South Opdyke Road in Pontiac, Michigan.

The year was 1993.

Not a Model Shop

My first assignment at GM was an assistant to a secretary who was losing her high school intern. I'm not sure why General Motors needed to procure unnecessary office services from Manpower, Inc., but I doubt that the placement firm was complaining about the money it was making. Because of the high cost of heath care, companies like GM were reluctant to hire full-time workers – especially office staff who contributed to overhead costs. Still, the fact that I was paid $10 an hour to read a book all day was mind boggling, especially since my college-bound predecessor had worked for free.

When the high school intern left, I helped the secretary answer phones in the Model Shop (as the prototyping facility was known) and would page engineers and autoworkers on the factory floor. Yes, at this point in my life, I wondered if going to college had been worth it. So if you're reading this blog entry and are out of work, please take heart. Life gets better.

The engineers whose messages I took and whose names I paged knew this bit of wisdom already. They worked 7 days a week for months at a time. So you couldn't blame them if they talked a lot about retirement, when life really would get better - preferably on a beach in Florida.

Some engineers, even the line managers, wondered why they needed to be at the Pontiac plant so often. It's tough to work 12-hour shifts, but also difficult to deal with boredom. Imagine showing up at for work at 7 AM on a Sunday morning because you were told to be there by a manager who didn't understand that you really didn't need be there at all. You'd rather be fishing "up North", but GM engineers had to work hard - even if they were hardly working.

Editor's Note: Part 2 of this series will be available after 5 PM EST today.


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#1

Re: Killing Time at GM Truck and Bus (Part 1)

06/04/2009 2:47 PM

One of my wife's heros is Aldous Huxley. For quite a long time there was a framed picture of him hanging on the front door. I mean you came to our front door and his picture was in a frame hanging on a nail, on the outside of the house, on the front door.

She also puts large mirrors around the front of the house.

I believe one of her theories is that people are frightened by themselves.

To really understand why managers, and manufacturing cultures of the US have turned out the way they have, it is Taylorism, related to Time Motion studies done by the photographer Mudbridge, for an explanation.

The most excellent description of Taylorism I've read is in John Dos Passos book, The Big Money.

(The USA Trilogy by John Dos Passos, if only condensed to the Camera Eye passages will give great insight into why what has happened in the US, has happened.) The anger and resentments of American Labor that have destroyed companies like GM, come from attempting to make human beings into robots.

It is of interest and worthy of study, why the Japanese management of a company such as Toyota, which has a conformist culture, did not buy whole hog Taylorism.

There are in all of these cases, and events, skews of culture, and laws, that muddy the understandings. Of course standarization is good for the factory floor, however the truth is also that it is bad to believe in anything too much.

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#2

Re: Killing Time at GM Truck and Bus (Part 1)

06/05/2009 7:08 AM

As a retired engineer, I have spent thousands of hours "solving problems". Engineers are "problem solvers".

I just solved my biggest problem, "why do smart people do crazy things".

A new book, "How God Can Change Your Brain" relates to very scientific evidence about how "brain scans" can be associated with certain brain parts activities. Well, check out the function of the "anterior cingulate", a large gland that is the fulctum of the mental beam balance which has the limblic (fight or flight) part at one end, and the frontal lobes (logic and reason) at the other.

When we get drunk or irresponsible, the anterior cingulate does not function, and the primitive mind takes control of a person thinking and actions. Once we have insight to brain functions, then we solve "people problems" and we can empty the prisons and the mental institutions.

How could Bernard Madeoff and Ken "Enron" Lay be intellegent, yet do crazy stuff?

Now we know, and we had better get the "bottom line of human behavior fixed, before we become extinct like "the Incas, the Mayas, the Romans and the Nazi's, ect".

Come on people, let's get serious. I feel like a frog in a pot of water, and it is getting really hot.

Gabe Mayr

----------------------------------------------------------------------------------

"Let's keep it simple, but not any simpler"..........Einstein

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#3
In reply to #2

Re: Killing Time at GM Truck and Bus (Part 1)

06/05/2009 2:34 PM

Maybe we just need to install a RESET button. When people become so fixed on their goals that they begin to deny reality to the point of affecting others lives, a reset of the mind is in order. Why did Hitler not quit after the battle of the bulge? His dream was definitely over then and his armies and cities smashed. A level of stubbornness that took him into an altered state? As you have pointed out, there are so many examples of what not to do.

Chris.

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