Don't misunderstand me. The GM engineers that I knew worked
hard. But was it really necessary for them to put in so many non-productive
hours just to keep up appearances? GM was often dubbed "Generous Motors" for
its lavish benefits packages, but when it came to giving an engineer a weekend off, the company wasn't exactly Santa Claus.
Pity in Pontiac
During my stint at GM Truck and Bus in Pontiac, Michigan,
I liked to escape the Model Shop for the Break Room. There, I'd catch bits and
pieces of conversations between autoworkers who looked at underemployed college
grads like me with a mixture of pity and contempt. Some encouraged me to apply
for a job on the assembly line and even brought in the paperwork. Others planted
nails in the parking lot that would puncture the tires of non-GM vehicles such
as my old Ford Bronco II.
I'm not going to bash the United Auto Workers (UAW) here, or
advance a discussion that would probably turn political. Simply put, there are
usually some good apples and some bad apples in every barrel.
But let me say two things based on my personal experience.
First, I wonder if workers at Honda and Toyota
factories dump beer cans in their parking lots during the lunch hour. Second, I
wonder about the truth of an "urban legend" regarding a back injury. According
to one tale I was told, a GM worker broke his back on a Saturday, struggled
with the pain on Sunday, and then arrived at work on Monday to "slip-and-fall"
on the factory floor – all to fake a workplace injury.
On a Clear Day
Years ago, John DeLorean wrote a muckraking book called On a Clear Day You Can See General Motors.
Not surprisingly, the father of the Pontiac GTO blasted GM executives for their
blatant mismanagement. I didn't get to rub shoulders with any members of the
automotive aristocracy, but I do believe that there's plenty of blame to go
around when it comes to factory foolishness.
For example, I never understand why the Pontiac plant needed a full-time employee whose
sole purpose was to book conference rooms. I was also dumbfounded by a trainer who
sought workplace solace in duct tape. Sue was a strange duck to begin with, but
she took "efficiency" to new levels by outlining the various parts of her desk with
tape. And if you moved her stapler, you had no excuse for putting it back in just
the right place.
Sometimes, it seemed like staplers were just about the only
thing you could move. If you wanted to move a filing cabinet, for example, you were
supposed to call a maintenance crew.
Aldous and Me
If you think I got some kind of perverse pleasure out of
watching GM file for bankruptcy this week, you'd be wrong. This isn't some
updated version of Michael Moore's Roger
& Me. In fact, I just bought 150 shares of GM stock this week. At 66 cents,
it was a bargain.
But as a blogger, I can't help but toy with Aldous Huxley's
words and apply them to General Motors. Maybe the quote in this blog's
description should read something like this. "All our business practices were
just a cookery book," said General Motors, "with an orthodox theory of cooking that nobody was allowed
to question".
Editor's Note: Did you miss Part 1? Just click here.
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