For an interesting take on "quality", you might enjoy Robert W. Pirsig's Zen and the Art of Motorcycle Maintenance.
I read that years and years ago and it was one of the best i have ever read. There is a fine line between genius and insanity.
"My philosophy of life is that if we make up our mind what we are going to make of our lives, then work hard toward that goal, we never lose -- somehow we win out." -- Ronald Reagan