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Dead Wireless Mice

09/22/2016 9:35 PM

Hi all,

I am looking for answers re failure of my wireless mouse working fine then next reboot nothing, this is running on Win 8.1.

The transmitter is being recognized and shows in device manager as a HID compliant mouse. I have 3 wireless mice all have same result. Any suggestions what would be causing this problem?

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#1

Re: Dead wireless mice

09/22/2016 9:41 PM

Could a Win 8.1 update have caused this?

Maybe try a restore point from a few days ago?

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#2

Re: Dead wireless mice

09/22/2016 10:06 PM

My WAG would be a tiny tin whisker has formed between two nodes.

With the removal of lead from solder this is going to be a reoccurring problem. Cynics might call this planned obsolescence to keep production moving.

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#4
In reply to #2

Re: Dead wireless mice

09/22/2016 10:39 PM

Ah, tiny whisker, yet another sign of wireless mice falling prey to wireless felines.

Also, wireless T-Gondii may affect wireless mice yielding a suppression of avoidance of wireless felines.

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#21
In reply to #2

Re: Dead wireless mice

09/24/2016 11:02 PM

Weren't "tin whiskers" a problem even before lead removal from solder?

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#22
In reply to #21

Re: Dead wireless mice

09/24/2016 11:11 PM

Most prominent on Phillips TMC FM90/900 two way radio vco cans. The fix being a blast of freeze spray counting 5 and rapping it with the handle of a medium sized screw driver.

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#24
In reply to #21

Re: Dead wireless mice

09/25/2016 2:10 PM

Napoleon had trouble with tin buttons on the men's uniforms.

In the extreme cold of the Russian winter,the tin turned to dust,contributing to a high number of deaths due to hypothermia.

The first wardrobe malfunction to result in fatalities.

It is hard to fight when your pants keep falling down around your knees.

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#25
In reply to #24

Re: Dead wireless mice

09/25/2016 3:04 PM

Interesting bit of trivia, but probably anything but to Napoleon's troops!

"The first RECORDED wardrobe malfunction to result in fatalities."

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#3

Re: Dead wireless mice

09/22/2016 10:17 PM

Is this a laptop or desktop? Have you tried a standard PS2 USB mouse?

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#7
In reply to #3

Re: Dead wireless mice

09/23/2016 1:04 AM

It is a Toshiba satellite lap top, USB scroll ball mouse works OK but but pointer tends to have a mind of its own.Touch pad working also it seems fairly stable.

I have a suspicion about Microsoft update but not sure where to start, unfortunately program will not revert to a previous date there is a corrupted file somewhere, do not know if this is relevant to the mouse problem.

Damn updates are a bloody problem not fully tested by Microsoft.

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#10
In reply to #7

Re: Dead wireless mice

09/23/2016 7:08 AM

Check the bottom of the mouse itself. Any tiny fiber, human or pet hair, dust glob, etc., can cause the laser-sensor pair to result in an erratic signal causing the pointer location to suddenly jump around or even not respond at all to movement of the mouse.

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#11
In reply to #10

Re: Dead wireless mice

09/23/2016 9:37 AM

Seems highly unlikely that all three mice have that problem.

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#16
In reply to #7

Re: Dead wireless mice

09/24/2016 3:02 PM

Go on to the device manager and click on your (hid) mouse device. Select /click properties, then driver. The device version driver may have been changed when the microsoft software was updated? You may try reverting to an older device driver software, (previous software version), or you can try re-installing the mouse using the OEM installation disk that came with the mouse!

Bear in mind that being recognized in the device list as you stated does not mean that the device will function properly!

Also, each mouse should have its own dedicated and matching receiver! The matching receiver is encoded to communicate only to a particular receiver that is plug on to your usb!

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#30
In reply to #7

Re: Dead wireless mice

09/28/2016 11:28 AM

Use control panel to delete the update then rerun it

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#5

Re: Dead wireless mice

09/22/2016 11:30 PM

You might just need to update the driver for each particular mouse....

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#6

Re: Dead wireless mice

09/22/2016 11:52 PM

Change the batteries and try again.

The transmitter is the part that sticks into the USB port right? You have not told us if you trouble-shooted the mouse.

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#8
In reply to #6

Re: Dead wireless mice

09/23/2016 1:23 AM

Yes the transmitter sticks in the USB port.

I have tied 3 wireless mice all had same problem, they cant have all gone bad.

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#15
In reply to #6

Re: Dead wireless mice

09/24/2016 1:59 PM

Not exactly. The transmitter is in the mouse and the receiver is plugged into the computer http://www.tech-faq.com/how-a-wireless-mouse-works.html. As far as I am aware the signals are only one way, with no feedback from the computer to the mouse.

However, I do not believe there is a standard for this transmission, so one mouse might work only with its own receiver (various frequencies, various signals for mouse movements and clicks which are correctly interpreted by the specific receiver). You might have one defective mouse and two frustrated mice unable to communicate with their intended partners.

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#31
In reply to #6

Re: Dead wireless mice

09/29/2016 1:48 AM

I AGREE!!

Change the batteries!!

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#9

Re: Dead wireless mice

09/23/2016 6:32 AM

Check the mouse on another device to confirm it works.

Treat this problem like finite element analysis. I'm also in NSW and have not heard of anything from our IT staff and we have over 300 devices operating and at least 100 have wireles mice.

We did have one wag a few months back put tape over the mouse base so that it couldn't "see" to sense movement. Really upset that director. Nobody owned up, and it wasn't me ..... honest!

Maybe uninstall the mouse driver and then let system install appropriate driver.

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#12

Re: Dead Wireless Mice

09/23/2016 10:46 PM

If the batteries are okay, check device driver! Refresh and or update device driver(s) as needed? They must be compatible with the operating system...

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#13

Re: Dead Wireless Mice

09/24/2016 9:10 AM

I gave up on wireless mice and keyboards years ago and have not looked back. But a really good quality USB hub is necessary if you are working with a notebook doubling as a work station where about 6 USB devices need to be connected.

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#14

Re: Dead Wireless Mice

09/24/2016 9:55 AM

This is simple, you have more than one with the same problem, you need to "re-link" each mouse with the receiver....

It will be in the instructions and is often simply a switch or a button, usually on the bottom of the mouse, or it must be switched on at a particular time....

Its what in Bluetooth terms (I am NOT saying that it is Bluetooth, though it could be!) is called "Pairing!"

You have lost the "Pairing" thats all!!!

Probably win10 was "at fault", but who cares, its an easy and simply fix =:-

"RTFM!" or "ELBTKBATC!"

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#18
In reply to #14

Re: Dead Wireless Mice

09/24/2016 10:03 PM

Problem solved, the mice were all identical with transmitters being used in external USB hubs for one lap top and two desktops. some how the transmitters had been mixed up with the result they cold not communicate to the relevant mouse, yes a pairing problem for sure.

My mind was fixated on the update, thanks to all for proffering solutions, just shows how a simple thing can be blown up to a larger problem.

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#19
In reply to #18

Re: Dead Wireless Mice

09/24/2016 10:28 PM

Sounds like somebody been playing cat and mouse games, like 3 blind mice

Glad you gotter figured out tho, simple ones are the worst! We've all had our moments

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#29
In reply to #19

Re: Dead Wireless Mice

09/27/2016 9:23 AM

Hmm . . . . "3 blind mice". Has anyone asked the farmer's wife what may have happened? What was her whereabouts when this occurred? Are her prints on the carving knife handle.

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#27
In reply to #18

Re: Dead Wireless Mice

09/25/2016 3:30 PM

So, it was simply operator error.

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#23
In reply to #14

Re: Dead Wireless Mice

09/25/2016 1:54 PM

Not familiar with the term ELBTKBATC.

I must have slept through that part in acronym 101 class.

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#26
In reply to #23

Re: Dead Wireless Mice

09/25/2016 3:06 PM

Me too!

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#28
In reply to #23

Re: Dead Wireless Mice

09/25/2016 4:30 PM

"Error lies between the key board and the chair"

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#17

Re: Dead Wireless Mice

09/24/2016 6:53 PM

It's a known fact about Cats and Mice and the games they play!

You might also check to see if Del the cat has been in your neighborhood while on holiday?

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#20
In reply to #17

Re: Dead Wireless Mice

09/24/2016 10:38 PM

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#32

Re: Dead Wireless Mice

09/29/2016 2:33 AM

Turn the keyboard off

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