Previous in Forum: seed growth in given conditions.   Next in Forum: How to bake a potato
Close
Close
Close
28 comments
Rate Comments: Nested
Anonymous Poster

Computer shuts off at the SAME POINTS during load

09/27/2008 8:39 PM

Ok here are my computer specs:


MOBO: ASUS Crosshair II Formula

Processor: AMD Phenom 9850 Quad-Core x4

RAM: 2 x 2g (4g) 1066

G-Card: nVidia GTX 260

Power Supply: PC Power & Cooling 750W Silent Quad

Ok so here is my "story":
I install Windows XP Professional, boots up and loads fine. I move on to installing some programs and anti-virus. I start with Microsoft Office 2003. I insert the disk and I get a "Unable to load because missing Outlook 2003". So I say "Ok, I'll do that later,". I move on getting my external harddrive plugged in and I realize one of the USB sockets isn't working. So I shut down (not default shutdown, just held the power button), and I open up the computer. Sure enough the USB cable is only half in so I push it all the way in (no I didn't brake or accidently unplug anything) and I then reboot. Now this is where my problem is. My computer loads up showing my Mobo, "Republic of Gamers: ASUS Crosshair II Formula" and the commands to get into BIOs and then 2 seconds later is shuts off. I do it again and it shuts off at the same point. I've tried getting into BIOs but it just shuts off after displaying the MotherBoard loading screen, and it doesn't even get to Windows XP.

Help please!

Reply
Interested in this topic? By joining CR4 you can "subscribe" to
this discussion and receive notification when new comments are added.

Good Answers:

These comments received enough positive votes to make them "good answers".
Guru
Engineering Fields - Control Engineering - New Member China - Member - New Member

Join Date: Sep 2006
Location: CHINA
Posts: 2945
Good Answers: 14
#1

Re: Computer shuts off at the SAME POINTS during load

09/27/2008 9:38 PM

Im interest.

I hve also old one computer which has same problem. when load win98, it shuts off.

after move ram, it can enter msdos. if I try to enter win step by step, it shuts off again.

the system is good, neednt reload. Im curious.

btw, although usb interface is a hot plug, but you'd better do as pop up promotion of youcan take away the usb.

I also wish to see more hlep.

Reply
Guru
Engineering Fields - Instrumentation Engineering - New Member Hobbies - Fishing - New Member

Join Date: Jan 2008
Location: Kazakhstan
Posts: 753
Good Answers: 8
#2
In reply to #1

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 12:04 AM

Hi cnpower,

I hope you have win98 installation either on CD or on your hard drive.

So well, you could enter to your windows directory under dos:

c:\> cd\

c:\> cd windows

c:\> setupcor

then your win98 hopefully will be updated

good luck

Reply Off Topic (Score 6)
Guru
Engineering Fields - Control Engineering - New Member China - Member - New Member

Join Date: Sep 2006
Location: CHINA
Posts: 2945
Good Answers: 14
#7
In reply to #2

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 8:18 PM

Thank you.

I hvnt ever used this command. is it an overlay update?

I shall try it in this holiday.

Reply
Guru
Engineering Fields - Control Engineering - New Member China - Member - New Member

Join Date: Sep 2006
Location: CHINA
Posts: 2945
Good Answers: 14
#27
In reply to #2

Re: Computer shuts off at the SAME POINTS during load

10/04/2008 10:11 PM

I try and find no such command in win98 or 98se.

setupcor?

Reply
Guru

Join Date: Feb 2007
Location: Israel
Posts: 2968
Good Answers: 24
#5
In reply to #1

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 8:46 AM

It happened to me when I had two RAM chips of different standard on neighbouring slots. It would restart the PC whenever the chips would reach a given amount of space occupied, so I was told by the service.

Once I put identical two chips in the slots, I never had this problem again.

However, a spontaneous restart of the PC can occur, when the CPU-fan in stopped, or it's not functioning properly, and the CPU temperature reach a threshold temperature which the built-in sensors command it to shut-down. Since that command is not backed by the motherboard. the PC may go into a series of restart cycles, every time this high temperature is high enough for the CPU sensor to flag.

Reply
Guru
Engineering Fields - Control Engineering - New Member China - Member - New Member

Join Date: Sep 2006
Location: CHINA
Posts: 2945
Good Answers: 14
#8
In reply to #5

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 8:33 PM

Some earlier board support only powers of 2 times chips number, like 64, 128, 256 etc. once you use some number like 96 etc. some thing wrong will ocured.

If you use different brand or type chips, they have different access speed and time. that will lead to addressing error. This issue willl be overcome by entering CMOS to setup time parameters to comply with the slowest chips. or add more waiting time in otder that you can access your all dram with enough refresh time.

CPU heating is an important problem espeicailly AMD processor. this made me have to change a large fan in the past.

today market, you will find various kinds of fan, bewildering, my god, especially, hot tube type. vey beautiful and delux. which cn be use for CPU and GPU.

too fast tech develop to follow.

Reply
Guru

Join Date: Feb 2007
Location: Israel
Posts: 2968
Good Answers: 24
#9
In reply to #8

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 9:36 PM

Thanks cnpower,

Do you have some internet link to this 'hot tube' type of cooling ?

Reply
Guru
Engineering Fields - Control Engineering - New Member China - Member - New Member

Join Date: Sep 2006
Location: CHINA
Posts: 2945
Good Answers: 14
#10
In reply to #9

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 9:51 PM

may be heat tube? hot pipe, heat pipe ? I gorget how to spell. its not a new thing, but begine with space tech. now often use in industry. I also use it for our porduct.(of cause larger than on the computer)

its a tube (pipe) with a special liquid recycle in it to carry heat from one terminal to another side. this recycle is auto by the heat itself withut any other power. it has a higher heat exchange efficiency

Reply
Guru
Engineering Fields - Control Engineering - New Member China - Member - New Member

Join Date: Sep 2006
Location: CHINA
Posts: 2945
Good Answers: 14
#26
In reply to #10

Re: Computer shuts off at the SAME POINTS during load

10/04/2008 10:08 PM

it should be heat pipe.

heat pipe tech.

Reply
Commentator
Indonesia - Member - Member from Indonesia Hobbies - Fishing - New Member Engineering Fields - Electrical Engineering - Member

Join Date: Aug 2008
Location: Batam, Indonesia
Posts: 85
Good Answers: 1
#11
In reply to #9

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 1:24 AM
__________________
Fear of God is the beginning of knowledge, God bless you.
Reply
Guru
Engineering Fields - Instrumentation Engineering - New Member Hobbies - Fishing - New Member

Join Date: Jan 2008
Location: Kazakhstan
Posts: 753
Good Answers: 8
#3

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 2:25 AM

First what you should do --- unplug your USB harddrive.

It's worst case which could take place ever. Your USB on-chip controller has gone and has taken your mother board. USB devices are using crucial for MB 5V power supply, so it's a reason of MB dead so often, especially when users plug in their USB gadgets into additional PC's front panel sockets. I do consider these sockets' connection to USB controller as unreliable.

My advice to you and others to use onboard USB sockets only, regardless it could be not suitable to reach ones on rear side of PC. I do use USB-hub which equipped an independent 5V power supply. To use good made USB cable with reliable shield contacts is the option as well. External hard drives have a significant power consumption. Most of them have independent power supply for AC 230/110V outlet, but users are recklessly bored to apply its being then cryed out of their lovely late PCs.

Nevertheless here's yet a hope to repair your MB. At least its has passed some of initial tests, so its hopefully might be recovered. Died USB controller would be replaced by another one for PCI slot further.

Do not lose a hope.

Reply
Commentator
Indonesia - Member - Member from Indonesia Hobbies - Fishing - New Member Engineering Fields - Electrical Engineering - Member

Join Date: Aug 2008
Location: Batam, Indonesia
Posts: 85
Good Answers: 1
#4

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 2:30 AM

"I move on getting my external harddrive plugged in and I realize one of the USB sockets isn't working"

Try to unplug the harddrive first then turn on, if it's ok so the problem come from harddrive or maybe your power supply si overloaded, if still shut down try to:

"Sure enough the USB cable is only half in so I push it all the way in (no I didn't brake or accidently unplug anything)"

unplug the USB cable and see what happen next.

__________________
Fear of God is the beginning of knowledge, God bless you.
Reply
Guru
Canada - Member - If there is a way to screw someting up, there is someone to do so! Safety - Hazmat - New Member

Join Date: Mar 2007
Location: Iqaluit, NU. Canada
Posts: 1854
Good Answers: 140
#6

Re: Computer shuts off at the SAME POINTS during load

09/28/2008 11:17 AM

If after disconnecting the USB cable, the box still will not boot. Remove the MB's CMOS battery and let the CMOS memory clear. On an ASUS board, that could take up to several hours of time for the CMOS memory voltage level to fall to the point it clears its registers.

Alternately, some MBs have a "clear CMOS jumper" on them. Check and see if it has such a jumper. The jumper does the same thing as removing the battery, just saves time.

Put the CMOS battery, or jumper, back as per normal, and try it again. Some boards have been known to freeze during POST after USB changes. Mind you I have not seen this for awhile though.

Other things to try... re-seat the RAM and the processor and video card. Do not rely on the phase change compound on the bottom of the CPU heat sink if you do unseat the sink from the CPU. Remove the compound from the CPU and sink and use a good grade of silver based CPU heat compound and reinstall the sink.

__________________
Joe Contractor to Electrical Inspector, "What do you mean you are going to make me follow the code?".
Reply
Power-User

Join Date: Dec 2006
Posts: 442
Good Answers: 32
#12

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 9:30 AM

My son's computer did the same thing. It turned out that he had too much RAM. From what he told me, 32 bit Windows XP can only handle a certain amount of RAM (I think something like 2 gig or less). When more RAM is present, Windows becomes confused.

I know, this does not seem like this makes sense, but removing some RAM solved his problem.

Tad

Reply
Anonymous Poster
#13

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 9:34 AM

I have a similar problem with an ASUS board. I have a USB hub attached to one of the board ports. If I have anything live on the hub at boot up the system stops at the ASUS splash screen. I also have a case with two front USB ports. If anything is plugged into them the same thing happens.

I have no reply from ASUS as to whether or not they think this a a board problem.

Reply
Active Contributor

Join Date: Aug 2008
Posts: 10
#14

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 9:39 AM

Hi,

try this out, it might work.

1) Remove one of the ram from slots and then start.

2) If your power input rating ( smps ) doesnot match the required than it may result. you may try removing of floppy drive etc if over loaded.

3) Remove and reconnect all the connections just to ensure all there are no lose contacts .

thats it .

With Regards,

Shivakumar

3)

Reply
4
Power-User

Join Date: May 2007
Location: West Jordan, Utah, USA, Earth
Posts: 144
Good Answers: 5
#15

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 10:20 AM

Right on! something I can help with! I have been fixing PC since the 80286 days!

First off clear the CMOS. It wont take hours. On almost all asus boards there is a jumper very near the battery for this get the manual out or download it from Asus. Remove the battery and move the jumper...Make sure the PC is totally unplugged. After about 15 secs or so put the jumper back and re-install the battery. Wait another 15 sec or so and then plug it back in and try to boot. (You will need to reset up your BIOS for date and time and any other settings you had)

If this does not fix your problem I can almost promise that you have a hardware issue. My first step would be remove everything except for the Processor, the RAM, and the Bootable Internal HDD. If it boots start to look at the Power Supply and make sure your not using a cheap one or that its under-ratted. For your system I would recommend at least a 500W the more the better.

See if that helps. After this I would check your CPU and make sure that the Heat Sink is properly installed. If its sitting crooked or is not clamped down. ( I have had those clamps feel like they are locked but are not and when the chip heats up POP! )

Next try your RAM in another computer. See if it still boots with your RAM in there. Don't worry about too much RAM if its a Phenom board it can more then likely take 8GIGS! and from what your saying the MB is not even P.O.S.Ting so not a OS issues right now.

After this disconnect the HDD. See if you can get into the BIOS. If you can the HDD is smoked.

All this aside....Your Motherboard is bad. Get an RMA from Asus and send that baby back. (just a hint: make sure and note the serial number of the MB so you can tell if they just sent back the old one. Its good information to know for later on)

Good luck.

Post again if you need further assistance!

Bill12780

__________________
I'm fix'in to do somethin' stupid as hell...But I'm gonna do it anyway.
Reply Good Answer (Score 4)
Guru

Join Date: Jul 2008
Posts: 927
Good Answers: 56
#16
In reply to #15

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 11:12 AM

Good post Bill.

I would also boot the system into "Safe Mode" and see if the problems persist there.

Strange I don't recall seeing if anyone suspected a virus.

L.J.

__________________
"Both the revolutionary and the creative individual are perpetual juveniles. The revolutionary does not grow up because he cannot grow, while the creative individual cannot grow up because he keeps growing." Eric Hoffer
Reply
Power-User

Join Date: May 2007
Location: West Jordan, Utah, USA, Earth
Posts: 144
Good Answers: 5
#17
In reply to #16

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 11:29 AM

Well a Virus "could" be the cause of the problem. But from Guest's post its not even P.O.S.Ting so he would never get to the OS to use safe mode.

But now if he clears the CMOS and it boots I would for sure be running Adware, Spybot, AVG and housecall by trendmicro. There are viruses out there that re-write your CMOS chip.

I probably should have mentioned that earlier. But I am running on about 4 hours sleep and I got a bad case of "The Mondays"

bill12780

__________________
I'm fix'in to do somethin' stupid as hell...But I'm gonna do it anyway.
Reply
Power-User

Join Date: Apr 2007
Posts: 319
Good Answers: 4
#20
In reply to #15

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 1:35 PM

Well.... Bill You have beat me to give probably the perfect approach to solve any suspected hardware problem. So my GA for your post.

I believe what you say about 80286 era. I too am a person who started fiddling with computer hardware since XT & AT days. It certainly has come a long way since that time!

My first computer experience was in punch card run IBM machine at the Uni and that was the latest during that period. So you can guess how old I am!

__________________
sisira
Reply
Participant

Join Date: Sep 2008
Location: Pelham, Alabama
Posts: 1
#18

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 1:16 PM

If you have SP3 installed there was an issue with AMD processors. I don't know if Microsoft has fixed this yet. Unfortunately to fix this un-install SP3 is what they say. Hard to un-install something if it won't boot.

__________________
The brain is a wonderful organ. It starts working the moment you get up in the morning and does not stop until you get into the office. Robert Frost US poet (1874 - 1963)
Reply
Guru

Join Date: Jul 2008
Posts: 927
Good Answers: 56
#19
In reply to #18

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 1:34 PM

You can boot from the Microsoft OS install disk and when it sees an existing OS installed on the hard drive, it will say so and ask if you wish to repair or overwrite that installation.

It will caution you that all information on that disk will be lost.

Select OK and it will start from scratch if you wish with a new partition and with options for low level formatting. Then it will install the new OS.

It's a little time consuming but very effective.

L.J.

__________________
"Both the revolutionary and the creative individual are perpetual juveniles. The revolutionary does not grow up because he cannot grow, while the creative individual cannot grow up because he keeps growing." Eric Hoffer
Reply
Guru
Australia - Member - New Member Engineering Fields - Mechanical Engineering - New Member

Join Date: Sep 2006
Location: NSW Australia
Posts: 1101
Good Answers: 23
#23
In reply to #18

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 11:27 PM

Which AMD processors ? any links on that problem ?

Thanks Garth

__________________
Dont get on to the roundabout if you dont know how to get off
Reply
Power-User

Join Date: May 2007
Location: West Jordan, Utah, USA, Earth
Posts: 144
Good Answers: 5
#21

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 1:40 PM

I think your all missing the point here (not to be rude, just could not think of another way of putting it. Sorry)

But if he can not make it past the Power-On-Self-Test or the POST screen were the memory is checked and drives are identified. He will Never make it to the OS so SP3 wont be the issue.

This is why I said he almost for sure has a hardware issue and not a software issue. Because at this point the only software being loaded is the firmware from the CMOS Chip.

The only other thing he could try before condemning the Motherboard is some Asus boards have a "Crash-Free" system that you can make a floppy with a copy of the BIOS file on it. You put the floppy in and hold alt-F2 has you turn the machine on. It forces a BIOS update. But this will only work if the Boot section of the CMOS is ok. (check the manual for more details)

So "guest" you could try that has a last resort.

bill12780

__________________
I'm fix'in to do somethin' stupid as hell...But I'm gonna do it anyway.
Reply
Participant

Join Date: Sep 2008
Posts: 2
#22

Re: Computer shuts off at the SAME POINTS during load

09/29/2008 2:19 PM

Hello:

You have big trouble. First you must make diferences between hardware or software fail.At your Star MBoard was working ok, Harware ok ,al load Win XP, later you get a software fail.

Its seem to be Power initialization or Virus.Try this:Change the power supply for a stardard one and use integrated video of the MBoard, be sure that dont have problems with the power supply.Use the minimum of load, no HD, NO Front USB no Floppy No External Video card

Virus? Yes Test al your CD´s media used, including pen drive, external Hdisk try to find the origin. May be you have a virus on BIOS now.

At Start up of your PC use a video camara to recorder the information on display, sometimes apear data that you didn ´t see. Can Help You.

Use only one DIMM, usualy is the slot 3 in the first to use.

Try to arrive to use de bios Configuration menu at startup. F2 or F8 or F11. Your PC make some Beeps?

An helpfull tool is a CD called Hiren's BootCD, get from internet, with all you need for set up new computers, H Disk, and more utilities

Its a Warez software that have Free software, abandonware al parts of MS-DOS.

The last Option Is test your computer parts in another computer.

Good luck

Reply
Anonymous Poster
#24

Re: Computer shuts off at the SAME POINTS during load

09/30/2008 10:49 AM

I have had a slightly similar problem. I have an external HDD plugged into my system, and if I try to boot when the USB cable is not plugged into the hard drive, the system hangs on booting. It is acting like the BIOS is being told to boot from that drive first if possible, and when the computer recognizes that there is no drive connected to the cable, it just stalls. Although I have not done extensive testing to make sure it is only the need to have the drive plugged in, it will not stall if the drive is plugged in but not powered up. Very strange.

Reply
Guru

Join Date: Feb 2007
Location: Israel
Posts: 2968
Good Answers: 24
#25
In reply to #24

Re: Computer shuts off at the SAME POINTS during load

09/30/2008 6:54 PM

This sounds like a serious BIOS bug, and should be reported to the motherboard supplier. Most BIOS menus these days allow for boot up sequence to include system upload from an external drive be it floppy, CD, IDE, SATA, or USB source, but once the designated object is not loaded, it should automatically jump to the next-in-line.

Only once all possible sources were scanned and reported invalid, should the system halt (never hang!) - with a proper report such as "No system boot source available" or something to that effect

Reply
Anonymous Poster
#28

Re: Computer shuts off at the SAME POINTS during load

10/19/2008 2:08 PM

I also got the HP's laptop with same symptoms. All PC goes really hot. I opened that, to clean cooler area from dust. I was correct - it was like big black "Tampax" between fan and cooling ribs. I cleaned that, but it doesn't help much. I found that processor is extremely hot (I can't even touch it), but the other side is absolutely cool. Heat pipe have to transfer this heat away from processor, but it doesn't. I put temporary cooler to the top of processor, and it works now... But it can't stay like this, with open keyboard and cooler on top of processor... But, is it really possible, thet Heat-pipe stops to work one nice sunny day? Is this liquid inside become really so hot and expand 'til blowing up? R.S.V.P. Madis madis25(at)gmail(dot)com

Reply
Reply to Forum Thread 28 comments

Good Answers:

These comments received enough positive votes to make them "good answers".
Copy to Clipboard

Users who posted comments:

Anonymous Poster (3); bill12780 (3); caramba (2); cnpower (6); garth (1); Jusup (2); Laughing Jaguar (2); North of 60 (1); Rodrigo (1); shivakumar (1); Sisira (1); swhitehead (1); Tad (1); Yuval (3)

Previous in Forum: seed growth in given conditions.   Next in Forum: How to bake a potato
You might be interested in: USB Connectors, USB Products

Advertisement