Contact the organization from whom you bought it and let them know of the issue.

Hi Chris

I did go back to this person but he keeps insisting i am not doing it properly, and told me no one else has ever come back with the game he did give me a new one but it does excactly the same, i got this game at our local market he is no longer there as our market is under construction . so i guess i am stuck with it.

Thank you

Hello! Well, the only thing I can find is online stuff...

http://www.webpokies.com/aussie-pokies.php

If you could give us some info on the maker, version, etc... That might help :)