The internet is a good source.

You should master this first: How to Search the Web and Find What you Want

Then you will find helpful hints such as this:

Tips for writing a good quality Management Research Paper ...

"Quality Management and Business Excellence" sounds like a MBA wanna-be course.

Kinda like 6 sigma and labor unions. Sometimes they are appropriate, mostly they're not.

TPM is an equipment-maintenance program for business theory that closely resembles the TQM program and lean manufacturing.

Total Quality Management (TQM) is a business management strategy aimed at embedding awareness of quality in all organizational processes.

Six sigma is a methodology/tool help to achieve the TQM. And SPC is one of the six sigma tool which is used to monitor the process abnormality..

Source(s):

http://www.sixsigmais.com

http://www.inderscience.com/browse/index.php?journalCODE=ijbex

http://www.bus-ex.com/

http://www.businessexcellencetools.com/business-excellence-experts/what-is-business-excellence

Try Six Sigma Black Belt applications. They are pretty defined, more-so than the old TQM method.