A recent article
in Industry Week online outlined four key steps in having a successful
Consulting project. These four keys are essential to the client-consultant
relationship and achieving a well-designed result for your investment.
- Gain sufficient buy-in - Unwavering
support is needed at the top; the level of buy-in necessary at other levels
depends on the project. Assign a Champion.
- Prepare for risks - Poorly prepared
clients scramble and flail when the assumptions on which they based their
project unexpectedly shift
- Ensure
the right resources are at the ready - you are responsible for marshaling four types of competencies: technical
(i.e., the right kind of thinking), fiefdom (i.e., the right territories are
involved), leadership and communication.
- Securely
establish guidance mechanisms - know
who's driving, what a shoreline looks like and what those flashing red lights
in the rearview mirror might mean.
But wait. We did it again. Off and running before we know
what we are going to do. The 5th key, the most important, is the missing Scope Document - the definition
of What is going to be
accomplished -the number one cause of
underperforming projects.
Clients may ask the consultant to make a proposal. This is a
poor starting point. If the client cannot articulate what he wants accomplished
at the beginning of a project it will likely fail. It is the responsibility of
the consultant to help the client articulate his needs and the time spent
crystallizing the vision at the beginning of the project is the most important
phase of all projects.
Allow the consultant you invest in to deliver a satisfactory
project which is the intent of any worthwhile consultant. Follow these keys.
Don't let poorly executed planning lead to a poor result.
See Mr. Fields entire article at this link.
Editor's Note: CR4 would like to thank Larry Butz,
President and CEO of GEA Consulting, for contributing this blog entry.
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