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Engineering360: "U.S. Brands Stumble in Auto Reliability Survey"

10/26/2018 12:45 PM

Read Engineering360 article: U.S. Brands Stumble in Auto Reliability Survey.

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#1

Re: U.S. Brands Stumble in Auto Reliability Survey

10/26/2018 5:21 PM

The first indication of possible skewing of the data is that the population includes only those who subscribe to Consumer Reports.

It is also possible that the type of driver who purchases and drives Brand X, may or may not be more likely to respond either more or less favorably to a survey about their automobile.

If there was a way to track warranty service/repairs, that would probably give a better picture but it's not like the auto manufacturers are going to share that data.

I have no gripe or love of Volvo, but I find it surprising they are at the bottom of the heap.

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#2
In reply to #1

Re: U.S. Brands Stumble in Auto Reliability Survey

10/27/2018 5:05 AM

I believe they meant it is at the 10th place, the bottom of the EU group. I am not surprised. I have owned many Volvos and saw their quality go down over the years. For now, the American cars are below that but the Chinese owners will do some more cost cutting...

It is a good example of the effect of the race to the bottom the NA manufacturers are embarked into. Cost reduction has priority over product improvement. Everybody want quality, yet it seems that few are ready to pay for it.

It is the same problem with public bidding. The lowest bidder is rarely the best. That is why our infrastructure degrades so fast.

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#3
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Re: U.S. Brands Stumble in Auto Reliability Survey

10/27/2018 1:18 PM

I like to look at the complaints of owners, these are real problems that owners have to deal with....still there are good and bad among any type car, a lot has to do with the luck of the draw, you might get a good one,,,or you might get a lemon, there are no guarantees of problem free ownership, just warranted repairs for a bit....Dealing with the problems effectively is more important to me than agonizing over the possibility that something might go wrong....Then there's good and bad dealerships that sometimes have a good mechanic and sometimes a damned idiot, not,, finding a good mechanic to me is more important than trying to buy a perfect car, as proper maintenance and repair plays a big role in keeping your car running and driving well....

https://www.carcomplaints.com/

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