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Unusualy High Meter Readings

07/25/2009 6:11 AM

Hi All,

I have a customer who has a strange problem. The electrical usage is extremly inconsistant day to day. One day 12 kw the next day 625 kw (meter readings are taken daily) Light bulbs (halogen) have blown (shattered) in the past.

They have spent a fortune on Voltage regulators and surveys. I have found 2 obvious problems. From the MDB sreving the home (privater distribution of 3 phase 220/380)

The ground on the meter panel on the road is hot(ground has 40 vac) but it is not connected to the home.

The neutral is NOT grounded and I suspect that the ground is bad as the ground rod is driven on a pile of fill.

Just some opinions or suggestions would be apperciated. We are on an island and there are no enforced codes or regulations.

We wre trying to corlate the meter readings with rain or days the sprinbklers operate.

Any suggestions apperciated, some thing to think about!

Thanks

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Guru
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#1

Re: Unusually high meter readings

07/25/2009 7:31 AM

12 kw and 625Kw is too big difference, If connection and meter are for fixed for few KW, say less then 100KW,I am sure its not going to survive few minuets at 625Kw,

Even a domestic earth wire will not survive if its sucking 600Kw.

By the way why don't you check line current after shutting down all the connected load, this can help you to finger point the fault.

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#2

Re: Unusualy high meter readings

07/25/2009 7:47 AM

what is tha connected load (approx? is it matching with the 12KW or 625KW?)

I assume it is even less than 12KW (Home)

Frankly never encountered this type of problem, but still there are some things drastically wrong and the most important is the 40VAC on the ground wire. It is not important whether it is on junction box or at home.

The supply to home is 3 phase (4 wire) with floating neutral ?

The shattering of the bulbs mean extremely high over voltage and that may be resulting in leakege currents around. Do you have ELCB in the circuit? if not put it immediately this will take care of one aspect. And tripping of it will immediately pinpoint the cause.

How is the grid frequency and spike behaviour? Any sort of controlling these ? Your halogen lamps are exploding but what about electronic instruments and mechanical ones (eg fridge AC etc?)

More information may help us to guess more .

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Anonymous Poster
#3
In reply to #2

Re: Unusualy high meter readings

07/25/2009 8:20 AM

Hi

The connected load amperage on #2 phase moves all over between 12 to over 50 amps.

There seems to be no logdic to the amperage as there are no loads going on and off.

Yes the fridge is a problem and now needs repairing. The ground meggers over 1 Meg Ohms, however ELCB breakers do not trip. There are several buildings supplied from the main panel buy underground cables on the property.

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#4
In reply to #3

Re: Unusualy high meter readings

07/25/2009 9:20 AM

Extremely unbalanced load pattern ? still in domestic tha unbalance should not be so destructive.

Phase 2 voltage is dropping by so much (or neutral is shifting towards it) that the motors - eg fridge is drawing excess current?

is the distribution transformer OK? may be it is the culprit.

How is the secondary neutral at the transformer stage earthed?

I feel you should improve the earthing at the distribution stage that may improve the situation or the worst case the ELCB will trip.

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#5
In reply to #4

Re: Unusualy high meter readings

07/25/2009 11:26 AM

Suggest you start by turning every thing off. Check and see if there is amperage being used by this residence. If so, find out where the problem is. Maybe some of the other tenants have tapped on to the wiring.

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#6

Re: Unusually High Meter Readings

07/25/2009 2:31 PM

Being the home grounding line is not connected to a proper earth ground and the common is floating so high above what should be near 0 voltage there may be a chance that one of the lines may be shorting to earth ground and raising the local earth voltages.

Are any of the supply wiring under ground?

A line with an open place in the insulation may not draw enough power to trip a breaker or blow a fuse but will still allow a varying rate of power bleed out and could account for the amperage bouncing around so wildly.

Over all it sounds like you need a knowledgeable electrician to do a full work over on your power system for the island perhaps.

I sort of imagine your island power system as being a farmer Fred type setup at the moment. Just because Gomer and Goober helped Fred put the wires in doesn't mean they knew what they were doing!

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Guru
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#7

Re: Unusualy High Meter Readings

07/25/2009 2:47 PM

Hi...

These numbers make no sense. Are you talking peak demand as in 12 kilowatts or in energey consumed as in 12 kilowatt hours? There is a huge difference.

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#8

Re: Unusually High Meter Readings

07/25/2009 3:23 PM

Dear farang1,

There is only one way for the symptoms you have described to occur.

The cause of the voltage on the ground rod in reference to the neutral (you could only get that voltage in reference to the main panel neutral buss) is a failing and variable neutral return path.

The source is line potential that is voltage divided between the resistance through the earth, and either a leakage to ground (typically a failing well pump etc), the neutral ground at the load panel, or both.

With the high kWh usage mentioned, I'm betting on leakage to ground, but not enough to trigger the protective devices. Check things with motors first. Find the circuit involved by turning off the breakers one at a time. There may be more than one circuit involved, so go through them all, testing the ground to neutral voltage at the main panel each time.

The cause of the exploding lights is the same. When L1, L2 and L3 loads of various sizes share a common connection at a neutral junction, and that junction has a variable/failing return path (neutral back to the source), the unbalanced loads are forced to flow across the common junction and through the loads to the other Lines.

This means that when a large load, say a refrigerator cycles, it's drawn current is forced to pass through the halogen lights on it's way to the other Line, since there is no neutral path back to the source. Depending on the number of lights on and the size of the loads on the other circuits landing on the common neutral point, the lights will vary from quite dim to extremely bright or exploding.

You will find bad neutral connections that may appear to be ok, but that fluctuate with heat or moisture or both.

If you have aluminum wiring, you will do well to re-tighten all connections due to deformation of the aluminum when hot resulting in loose connections upon cooling.

Regards, CJM

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Anonymous Poster
#9
In reply to #8

Re: Unusually High Meter Readings

07/25/2009 5:56 PM

Good Morning everyone.

All of the previous comments have given us a few more things to check.

The transformer is about 300 meter down a hill.

The KW mentioned is the difference in daily meter readings taken daily at the same time, the residents daily routine doesn't change. The seals on the meter seem ok. The meter is a Mitsubishi 30/100 amp 3 phase meter. I can not ever remember a meter running fast.

We do have a 3 phase digital meter we can install in the line to check the other meter.

The Mitsubishi meter was installed by the developer!

There are 4 sub panels with underground feeds from the main panel.

We will drive a new ground rod near the drain field of the septic tank (always wet), megger the neutral if good ground the neutral.

The 35 volts on the ground is the ground that come up from the MDB at the transformer. That ground does not enter the residence but only grounds the box with the meter in it and the OPEN copper bus bars. The customer gets a tingle off of the Junction box housing the meter when opening the box to check the meter.

We will be ordering a "Dent ElitePro power anylizer to look at what is happening on the system over a period of time, but delivery is still a month away.

Agian thanks for the comments and help.

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Guru

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#10
In reply to #8

Re: Unusually High Meter Readings

07/25/2009 6:43 PM

And I will bet if they pull that 40 volt ground rod they will find marks on it from arcing.

j.

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Guru
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#11

Re: Unusualy High Meter Readings

07/25/2009 10:52 PM

We still do not have enough data...

What exactly the "12kW" and "625kW" values represent has still not been identified. Is this peak demand or consumption of power? If its peak demand, the numbers make no sense. The transformer required to deliver 625kW would be massive. Do you see such a transformer?

Please... throw a clamp-on ammeter on that ground wire out at the meter. Record the current and voltage to the neutral. Then... open all of the breakers feeding loads to your buildings and see what you get.

The voltage you see on the ground wire at the meter panel could be caused by current returning back to its source from other properties. What is the utility connection like? Are the primary and secondary neutrals tied together?

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Anonymous Poster
#14
In reply to #11

Re: Unusualy High Meter Readings

07/25/2009 11:32 PM

The transformer is 400 KVA 33,000 primary 220/380 secondary.

the KW I am refering to is the recorded KW usage by the watt hour meter.

At the meter location (on the road) there is a metal box with the meter and an open copper bus bar where the feed for the house is jumpered through the meter to the home. Another cable is also attached to the bus bar and continues to some where else???

Thanks

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Guru
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#18
In reply to #14

Re: Unusualy High Meter Readings

07/26/2009 12:27 AM

Sounds to me like you need to understand exactly what "Another cable is also attached to the bus bar and continues to some where else???" means. Are you feeding power to someone else?

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#19
In reply to #18

Re: Unusualy High Meter Readings

07/26/2009 12:42 AM

The cables were installed to supply power to all sold plots of land on the site.

Only 3 of the plots are in use, of these only 1 is "occupied" the bus bar in the cabinet is only a junction for the next plot, our plot has our meter connected to this bus bar and the cable to the house connected to the meter.

Thanks

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#12

Re: Unusualy High Meter Readings

07/25/2009 11:02 PM

Recently resolved a similar problem for a local client- the problem turned out to be degraded insulation on internal house wiring, resulting in an intermittent ground. Replacing the wiring for that circuit solved the problem. But I still wonder how many other circuits are faulty in the house- seems the wire was sub-standard...

To identify the faulty circuit, we had to test each circuit independently until we found the one the megger says was shorted. Double check to make sure nothing is connected on the load side of the circuit that reads low insulation resistance- sometimes, these circuits have a tendency to snake all through a residence with no logic to the distribution at all. Especially bad if a lot of "after thought" additions have been made...

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Anonymous Poster
#15
In reply to #12

Re: Unusualy High Meter Readings

07/25/2009 11:36 PM

We have set up a time to check every circuit. We will begin by isolating each breaker to each sub panel.

We will also disconnect the main feed at the meter and meggar the wires to the main breaker in the houses MDB.

Thanks

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#16
In reply to #15

Re: Unusualy High Meter Readings

07/25/2009 11:43 PM

Is this the same dealy as was on here some days ago, the one with buried splices?

j.

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#13

Re: Unusualy High Meter Readings

07/25/2009 11:15 PM

Excellent post - We had a similiar problem in our last house. The house was newly built and after the 2nd year all the electrical items started getting fried. We went through 3 TV's in 1 year.

We called the electric company and they checked their end and said everything was fine. So we called an electrician and likewise, they said it was all ok - "Go figure"

I was wondering if a loose ground could cause unusually high or erratic readings in voltage and demand? Anyone else every experienced or solved this or a similar problem?

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#20
In reply to #13

Re: Unusualy High Meter Readings

07/26/2009 1:50 AM

The Distribution transformer secondary neutral ... How is it earthed? check this up. And what is the neautral voltage wrt a proper earth ?

I have a strong feeling the floating neutral is a culprit, componded bu all the defects. Still why the ELCB is not tripping is a mystery - unless there is no earth fault. The neutral is floating due to the earth done at wrong location and have all sort of contact resistance drops in one phase or more, frocing the neutral shift to a side.

But then it should have limited the available voltage on those phases.

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#21
In reply to #20

Re: Unusually High Meter Readings

07/26/2009 2:01 AM

sb,

Absolutely correct. He will be able to get unbalanced voltage to neutral and those will not match the voltage to earth from the same source.

Especially in island nation situations, the salt creeps up through the earth and invades the concrete, so cinder-blocks are used, but then the mortar is attacked. I would believe that the earth and neutral connections will be needing regular cleaning and application of protective greases, Noalux etc.

If he is getting 40 volts on his ground at the main panel, he has a good earth connection where the rod is driven, but not a very good ground where the voltage is leaking to earth.

By simply turning off each circuit and watching for the 40 volts on the earth rod to go away, he will locate the problem circuit. No fancy meter needed.

Regards, CJM

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Guru

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#29
In reply to #20

Re: Unusually High Meter Readings

07/26/2009 8:06 PM

ELCB trip sensing is adversely affected when the service drop uses one wire for the neutral and the earth connection (no ground bond run with the drop), and the neutral/ground bonds get compromised by corrosion etc.

The resistance of the earth itself shifts the values. Also the ELCB depends on a dedicated neutral for the protected circuit; two possibilities. CJM

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#17

Re: Unusualy High Meter Readings

07/25/2009 11:49 PM

Dear Farang1,

It would be helpful if you describe the usage of electricity as well as the distribution over an area. It seems that you have mixed use of neutral and earth for single phase supply and on top of that you might have leakage between the wiring or appliances. If the ground wire is hot, it means current is flowing in it which is not right. If you have 42vac on the ground, it is not right again as it means the ground is having high resistance. Ground shall have 0 current, 0 voltage and 0 resistance in normal situation. I believe you need a thorough study of the system at site and once the exact problem, i.e leakage is pin pointed , then you need to have proper connection of ground and usage of neutral.

Dr.Mohammad Niqab Khan

www.ABTC.com.pk

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#22

Re: Unusualy High Meter Readings

07/26/2009 4:39 AM

Ii is better to change the Meter or lodge a compalint to electricity bord.

Regards,

Pankaj Darji

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Guru
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#23

Re: Unusualy High Meter Readings

07/26/2009 4:40 AM

Virtually every one end-up with a good answer.But its really surprising to me, A 400 KVA transformer(about 133 KVA/phase) feeding 625 KW (between two phases thats about 310 KW/phase,even if its momentary) and why-

No MCB, ELCB tripping ?

Meter is for much less rating yet its not burning?

No power fluctuation at neighbours home?( it should be a nightmare for them)

All distributions lines are safe yet they are supposed to support only a 400KW transformer?

No fuse blown at distribution transformer?

Nothing is happening to 400 KW transformer even its feeding 625 KW?

My point is, Such a huge power can not be dissipated with out an obvious effect.

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Anonymous Poster
#24
In reply to #23

Re: Unusualy High Meter Readings

07/26/2009 4:52 AM

Just a clarification, the METER readings vary from 40 KW on one day to 625 KW the next day. Amperage readings some times read 12 amps than 50 amps for no apparent reason.

There are no obvious high amperages being drawn at any one time, the meter readings ate far from consistent while the owners day is consistant

The customer reads the meter religiously at 8 am every morning.

There are no neighbors, only one house is occupied.

Thanks

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#25

Re: Unusualy High Meter Readings

07/26/2009 11:19 AM

So how big of house is this? A 400KVA 3 phase transformer supply's it? At 240 volts to use 625 KWH in a 24 hour period would need to draw something like 108 amps non stop.

Thats a lot of energy to be dissipated some place! I don't think wire with at open spot in the insulation could realistically dump that much power into the ground with out flat out burning up.

I did some emergency work for a Friends mom a few years ago when her meter was spinning like crazy one day. They found one of the old overhead farm lines had broken and fell onto an old metal machine shed. It had burned thought the tin and welded itself to one of the metal frame sections. The whole building was basically live at 120 volts with any metal point that was physically connected to the ground actually making small arcs and puffs of steam and smoke. Being some 60 years old there was no earthing ground from the building structure to the common line or to any grounding rod that would have made it possible for the circuit breaker that feed that part of the farm to trip. It was a bad short but not bad enough to trip the 100 amp service supplying it.

To dissipate the power you are saying happened over one day there should also be some steaming and smoking going on as well if the home does not have any high energy usage devices that are active.

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#26

Re: Unusualy High Meter Readings

07/26/2009 1:09 PM

farang1,

Please clarify a couple things for us.

  1. Is the 25/625 in kW or kWh?
  2. Is the meter digital?
  3. If kWh, do the progression of reads advance?
  4. Is the meter digital or dial?
  5. Is there a multiplier involved?

What I am looking for is the possibility that the homeowner is not a skilled meter reader, and that there are other factors involved, like misreading.

Regards, CJM

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Anonymous Poster
#27
In reply to #26

Re: Unusualy High Meter Readings

07/26/2009 6:07 PM

Not a digital meter

25/ 625 KW hours read from the meter

Dial 40 revs/kw

The read out is in KWh

I will take a photo of the meter and send it to this post.

We will purchase a 3 phase digital meter today and install it as a check meter. Not expensive $ 130.00 with output for computer recording.

Thanks

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Guru

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#28
In reply to #27

Re: Unusually High Meter Readings

07/26/2009 7:58 PM

Farang1, one of your posts indicated the usage jumping up to 50 amps for no apparent reason, and 50 amps for 24 hours would be around 625 kWh.

So it is possible, and the system can handle that load. That sounds less like leakage, and more like an actual load. You mentioned a second load buss that feeds an unknown load, is it possible to clamp that buss for amps? That could solve the mystery.

I have suspected a submersible pump problem from the beginning, since you are having strange voltage readings on the earth rod at the main anyway, and I have experienced the same thing at pump sites.

Are you sure there is not a well pump? CJM

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#30

Re: Unusualy High Meter Readings

07/27/2009 12:13 AM

If that mystery line leaving the bus bar is on the output side of the meter and not

conected to any load or loads the property owner and intended meter customer is

responsible for, the line is well Ill stop there, and could very well be the culprit to any

loads recorded by the meter in question.

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Anonymous Poster
#31

Re: Unusualy High Meter Readings

07/27/2009 1:20 AM

Hi Craig here halogens don't like vibration so that could be the problem? With your meter if it is the old dial type some cases i have heard they have failed so could be why power fluctuating? Hope this might be some help to you.

Cheers Craig.

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