I am working in Diesel generator manufacturing company and I have recieved a complaint from my customer that one of our 600 Kva alternator failed after 1800th hour. We discussed with our Alternator manufacturer to do analisis.
After the investigation the alternator manufacturer said that this is because of reverse KVAr issue and our EMCP (Electronic modular control panel, which we provide for every genset) warning is set for 20 % reverse KVAr. where as it should be 5 %. Also it should trip with in 5-10 Sec.
He is pointing that our setting in the EMCP is wrong. I dont know which will be cause for the problem.
Can any one answer for the follwoing question?
1. What is reverse KVAr?
2. Is it reverse power?
3. In which situation it will happen?
4. How it will affect the alternator?
5. Is the right setting of triping mechanism will save the alternator?
6. Is there any posibilities of the alternator supplier try to put the blame on us?
Please help me solve the issue