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How Do I Kill Messages in Outlook Outbox

06/20/2011 10:30 PM

I just suffered the infamous 2GB Microsoft Windows XP Outlook overflow (again--the 4th or 5th time in the past two years). After much agony and hours of fiddling, I finally got the weird little program to run that kills deleted files. I told it to delete 1GB and it got rid of 200MB instead, but at least Outlook runs again.

But now I have 17 messages stuck in my output queue. They won't send and I can't kill them. When I try--one at a time or all at once--it pretends it's working, then the whole system fails and I have to restart Outlook in Safe mode (a 20-minute procedure).

Any ideas? How do you kill emails in the output folder?

And, yes, I wil be ordering a new computer with Windows 7 (yuk!) and Office 2010 (double yuk!). I held onto XP as long as I could, but it fails too much now.

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#1

Re: How Do I Kill Messages in Outlook Outbox

06/20/2011 11:06 PM

I have never suffered what you describe, but if you are certain they have not been delivered, then I would try "recall document".

Go to your outbox, right click on the email and look through the options. When it is recalled you might be able to then handle it with normal delete commands.

Good luck.

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#2
In reply to #1

Re: How Do I Kill Messages in Outlook Outbox

06/20/2011 11:30 PM

Actually, they HAVE been delivered--five or six times. That's what happens when Outlook goes berserk with the 2GB fiasco. So, I'll try your suggestion.

Hasn't happened to you, mate? Well, there are two kinds of Windows XP Outlook users--those which HAVE suffered the 2GB disaster, and those that WILL suffer it. See, when you delete an email, even when you empty the trash, Outlook doesn't really delete it. It keeps everything. Then, when it reaches 2GB of stored stuff, it goes berserk.

Just for the halibut, as we say in the fishing business, go to Tools, Clean up mailbox, and check the size of your Outlook files. If you are anywhere near 1.9GB, disaster is imminent. Go ahead and empty your deleted files. It won't change a thing. And what's more, there ain't nothing you can do about it.

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#11
In reply to #2

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 7:42 AM

On a related note, I have windows VISTA and I have deleted emails that I would like to recover, is this possible?My computer is about 2 1/2 years old. Of course I have emptied the trash bin quite a few times but I understand that this does not copletely get rid of the emails.

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#3
In reply to #1

Re: How Do I Kill Messages in Outlook Outbox

06/21/2011 12:15 AM

That worked, mate! Thanks.

Not only that, but I feel like I just left Jupiter Space (from the movie 2001), and something wonderful is happening. Now, when I delete things, and empty the trash, it actually decreases the space count. It never did that before. Of course, after I do that, Outlook goes into its "Outlook Not Responding" snit, and I have to kill the program. But--wonder of wonders--It comes right back, and doesn't have to go into Safe Mode. I've managed to kill 400MB of old stuff in the past 15 minutes. As long as it keeps actually deleting things, I'll keep working on it.

I feel like I've entered the Twilight Zone. Wonder what weird thing Outlook will do next?

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#4

Re: How Do I Kill Messages in Outlook Outbox

06/21/2011 12:15 PM

I hope that, when you consider a new computer, you at least consider Linux (or even consider Linux with your existing computer).

I'm not sure what exists in the way of a Linux equivalent or workaround for Outlook (if your employer requires you to use Outlook), but Open Office seems to be a reasonable replacement for most of Microsoft Office.

If you want to ask about replacements for Outlook on Linux, do some googling or start a thread.

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#7
In reply to #4

Re: How Do I Kill Messages in Outlook Outbox

06/21/2011 10:59 PM

Isn't evolution the mail program for most linux distros?

thundrbird for firefox

oracle killed OO, which forked over to Libre Office

SOP likes windows/Outlook & isn't interested in anything else

He has substantial time invested in the set up

contacts, groups & whatever else is done with Outlook

Consequently he is reluctant to start over at the beginning of the learning curve with a new mail server or other way of handling his tasks...

of course going to Win7 & the new version of Office [10] will probably require a new way of working, judging by Office 7. it is described as intuitive by fanboys

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#12
In reply to #7

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 8:00 AM

Re: Isn't evolution the mail program for most linux distros?

I don't know. It's not what I use (I use kmail, partly because I use kde). Is evolution an outlook workalike by any chance?

Re: oracle killed OO, which forked over to Libre Office

I'm pretty sure OO is still available, but I couldn't remember the new name (Libre Office), so just said OO. ;-)

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#13
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Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 8:15 AM

OO and LO (Libre Office) are two different animals, for now anyway.

See here for details of the split.

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#17
In reply to #13

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 9:56 AM

Re: OO and LO (Libre Office) are two different animals, for now anyway

I'd more likely call them sisters, or mother and daughter. I don't think there are that many differences for the user, yet, but would expect those to increase over time.

My points were / are:

  • either one of them would serve as a replacement for Microsoft Office
  • if the OP learned about one, he would quickly learn about the existence of the other, and he could compare them and choose which he preferred. Of course, I would prefer that he choose Libre Office for the philosophical differences.
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#18
In reply to #13

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 9:58 AM

Basically Oracle stopped paying the developers

who went Here

I think the long time Moderator over on the OO Forum sums it up pretty well

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#5

Re: How Do I Kill Messages in Outlook Outbox

06/21/2011 10:30 PM

Shoot it!!!

Oops sorry I have been enjoying Single Barrel Jack.....oh what the heck shoot the computer that should kill all messages or viruses.

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#6

Re: How Do I Kill Messages in Outlook Outbox

06/21/2011 10:49 PM

If you're gonna stick with Windoze on your next 'puter, please consider Mozilla Thunderbird for your next email client. Outlook sucks so bad and if it isn't mandated by an employer I wouldn't touch it with your... er, a ten foot pole.

If I had a buck for everytime somebody asked me about a problem with Outlook I could've retired 10 years ago. I can count on one finger how many people have approached me with a problem with Thunderbird. Of course, to be completely fair, there are a whole lot more idiots people using Outlook.

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#8

Re: How Do I Kill Messages in Outlook Outbox

06/21/2011 11:49 PM

Email database files are often corrupted in Outlook, I was told runing under Exchange server is much better. 1- You can have many .pst files so you don't run out over the limit, I have 6 with relevant content. 2- Run scanpst.exe regularely, this comes with Outlook but is somewhat hidden. I use it so often I made a shortcut and still wonder why MS does not make it visible.

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#14
In reply to #8

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 8:28 AM

I second the vote for ScanPST utility. Here's a Microsoft blurb about the proper usage for ScanPST, which you do get with Office installation.

ScanPST Usage link

Tom D.

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#15
In reply to #14

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 8:54 AM

Tools like ScanPST are very nice when they work. I also found a tool that allows me to cut a GB of old messages off. And Outlook somewhere has a tool that compacts existing files, thus cutting down the space requirements.

Unfortunately, when Outlook goes berserk, few of these actually work. I have to run the programs several times, battling past the interminable error messages, failure to execute, and the long, long execution times. And, all this time, Outlook refuses to work, even in Safe mode. I've done this three or four times in the past three years, and each time it takes almost a full day to get everything working again.

I've paid service companies to get on my machine remotely, and they use an entirely different method, where they go into a maze of internal systems functions, but they do it so fast I can't write down where they are going. If you are a Microsoft Certified Engineer, you know where all these programs and functions are, what files to kill, and so on. But none of us know.

Windows and Outlook are terrible systems, but some of us are forced to use them. I have Windows 7 and Office 2007 on two laptops, but I much prefer the old 2003 XP, Word and Outlook on my desktop. Alas, XP has its problems, like this.

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#16
In reply to #14

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 9:08 AM

Double-click Scanpst.exe, located at drive:\Program Files\Common Files\System\MSMAPI\LocaleID folder - where LocaleID is the locale identifier (LCID) for the installation of Microsoft Office. The LCID for English - United States is 1033

Cool file path, ain't it? Who would ever find it, no wonder there is a market for paid applications doing the exact same job.

Numerous rules also tend to corrupt PST's more often. I get over 500 emails per week, some automation is very important for me.

I now have all mail go thru gmail (Use POP3 retrieval, don't forward to, some WILL get lost, support for free gmail services is null) for classifying, spam scanning and backup.

Searches are also more efficient in gmail than Outlook.

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#19
In reply to #16

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 10:13 AM

I'm just shy of a 1000 emails a week myself

I'm on gmail

I have a bunch of filters & folders

A few groups of contacts

the support uses the forum model, with the moderator/google employee's occasionally jumping in

it all works reasonably well

the biggest problem I have is the Report Spam button is next to the Delete button

I have to check my spam from time to time, for things I may have accidentally thrown away

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#20
In reply to #19

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 10:39 AM

I got no help or answers whatsoever. Disapearing forwarded emails is a known but unadvertised issue with gmail but works well in hotmail, but I profoundly hate hotmail...

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#21
In reply to #20

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 10:59 AM

you've got my interest

what do you mean?

forwarded to or from gmail?

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#22
In reply to #21

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 11:09 AM

Forwarded to gmail in an automatic way. I have this option on my main email to forward and delete, this way the box is never full. Get by POP3 and delete is the proper way.

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#9

Re: How Do I Kill Messages in Outlook Outbox

06/22/2011 3:47 AM

I'm running XP with OUtlook2003. Just checked by database size: 2.6GB. Doesn't seem to cause me a problem. Am I just lucky?

My laptop is now over 3 years old. I used to have more problems with Outlook crashing but a complete reinstallation seemed to solve it. I don't think having to do this once in 3 years is bad.

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#10

Re: How Do I Kill Messages in Outlook Out-box

06/22/2011 5:55 AM

Go to Tools - Options - Maintenance - tick the boxes...

"Empty.. and purge... delete messages on closing" - Save - job done.

Remember (as habit) to save to a folder any emails you would like to keep
as the deleted are all removed on closing.

Help - contents and index (F1) can be a source of enlightenment.

Hope this helps.

jt

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