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sugars
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Join Date: Sep 2011
Posts: 1

PTZ Camera Problems

09/20/2011 7:31 PM

i have a PTZ camera about 6 months old, it rotates and moves in all direction when its booting up but i cannot see any video, all the wires are intact, ca anyone suggest any solution
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lyn
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Join Date: Oct 2008
Posts: 42355
Good Answers: 1693
#1

Re: PTZ camera problems

09/20/2011 7:38 PM

Take the lens cap off.

Check the owners manual. Maybe you need to re-boot.

Have you looked on the internet for help? Like, at the manufacturer's web site?

No model number, camera makers name, no clue.
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RVZ717
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United States - Member - USA! Hobbies - Musician - Sound Man Engineering Fields - Mechanical Engineering - More than a Hobby Technical Fields - Technical Writing - New Member

Join Date: Oct 2008
Location: City of Roses.
Posts: 2056
Good Answers: 101
#2

Re: PTZ Camera Problems

09/20/2011 7:55 PM

Software issue?

We really need to know much more about your system in order to give any advise.

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KJK/USA
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United States - Member - Member Engineering Fields - Electrical Engineering - Electrical Construction

Join Date: Apr 2010
Location: Mid Western USA - The Corn Belt
Posts: 1439
Good Answers: 58
#3

Re: PTZ Camera Problems

09/21/2011 1:39 PM

Have you ever been able to "see any video"?

Your description of the boot up routine sounds correct.

I am thinking there is a user setup error thus my question regarding ever being able to see any video.

I concur, manufacturer name and model number would be a big help.

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