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Join Date: Jun 2008
Location: UK
Posts: 84

iPhone Roaming

10/08/2011 7:40 AM

Has anyone else come across this problem. I have just come back off holiday and while in the Istanbul airport, I connected to free wifi. The wifi did not charge me, but my network supplier did charge me for connecting to free wifi. I have rung the company up and they have cancelled the charges, but he did say to me that when I connect to WIFI the 3G section turns itself on. I have data roaming turned off and thought that would stop this. He also said it was how all smart phones work. What is the point of having data roaming turned on on my phone, if it's going to turn itself on automatically?

Was the guy giving me the normal corporate rubbish, trying to baffle me with techno babble or is this an industry norm?

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Guru

Join Date: Jul 2008
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#1

Re: iPhone Roaming

10/08/2011 10:42 AM

Question: Whats the point

Answer: money

In the US most (possibly all) cell phone plans do not have an option to turn off texting. If you don't pay for a texting plan you usually pay about $0.10 for all received texts (spam too) and $0.20 for all international texts received. If you don't want to pay for the spam texts then you can pay anywhere from $5 - $10 or more a month for a texting plan. Does it really cost too much for them to turn off texting. No, of course not. The issue is that they make millions of extra dollars a year by refusing to do what makes good sense.

Many people would have just paid the bill you received. You did not but most would have. Thus, the point is they make a lot of extra money by doing this along with all the other "fees" that change every month and don't appear in the contract.

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Engineering Fields - Electrical Engineering - New Member United States - Member - New Member

Join Date: Apr 2007
Location: Wichita, Kansas USA
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#5
In reply to #1

Re: iPhone Roaming

10/10/2011 12:18 PM

I am far from being a fan of Verizon (my provider), as I feel they are guilty of limiting the users choices in order to increase their bottom line, but I must say they have pretty good user controlled blocks that are accessible via their website. I had text messages blocked for quite some time. Had to finally relent to a texting-included plan in order to communicate with our college-age daughter

Tom D.

Maybe a bit off-topic, since OP is in UK, but I'm replying mainly to the charge of "possibly all" providers not having a provision to disable texting.

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Guru

Join Date: Oct 2009
Location: sometimes Wales,UK.. was Libya, now Oman!
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#2

Re: iPhone Roaming

10/09/2011 3:22 AM

O2 or Orange?

You need to contact them again....

I'm with O2..never had a problem, and I work all over the world

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Guru

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#3

Re: iPhone Roaming

10/09/2011 9:05 AM

On my iPhone (UK model) the Enable 3G and Cellular Data facilities can be turned off separately - look under Settings | Network. I am always minded to use a local SIM card on foreign holidays, but a possible alternative is to remove the SIM card, since WiFi and cellular connections are, or should be, separate circuits.

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#4

Re: iPhone Roaming

10/09/2011 9:08 AM

how long you had the phone... pop into any Apple store and ask them.. or call the UK help line, or call the store directly....

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