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plsaik
Member

Join Date: Feb 2011
Location: Ottawa, Canada
Posts: 6

Not Receiving CR4 it Has Been a Month After Reset

02/14/2013 3:21 PM

stopped receiving CR4 daily digest and all Globalspec newsletters it has been a month or so. I am only receiving Globalspec events manager notices. I am not receiving Group editor newsletters or Globalspec alert managers letters, why?

My profile shows that i am subscribed at globalspec.
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SavvyExacta
Guru
United States - Member - Lifelong New Yorker Popular Science - Biology - Animal Science Technical Fields - Technical Writing - Technical Writer

Join Date: Mar 2008
Location: NY
Posts: 2313
Good Answers: 59
#1

Re: Not receiving CR4 it has been a month after reset

02/14/2013 3:28 PM

This can happen if you mark any email from the GlobalSpec domain as spam. I've put in a request for our devsupport team to take a look for you.
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plsaik
Member

Join Date: Feb 2011
Location: Ottawa, Canada
Posts: 6
#2

Re: Not Receiving CR4 it Has Been a Month After Reset

02/21/2013 1:02 AM

Hello Savvy, still haven't received CR4 yet. (it has been a week) Is it possible it's because my email account is synced with my android phone?
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SavvyExacta
Guru
United States - Member - Lifelong New Yorker Popular Science - Biology - Animal Science Technical Fields - Technical Writing - Technical Writer

Join Date: Mar 2008
Location: NY
Posts: 2313
Good Answers: 59
#3
In reply to #2

Re: Not Receiving CR4 it Has Been a Month After Reset

02/21/2013 7:14 AM

Someone is looking into it and I'll let you know as soon as I hear back. I'm sorry that it's taking so long.
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SavvyExacta
Guru
United States - Member - Lifelong New Yorker Popular Science - Biology - Animal Science Technical Fields - Technical Writing - Technical Writer

Join Date: Mar 2008
Location: NY
Posts: 2313
Good Answers: 59
#4
In reply to #2

Re: Not Receiving CR4 it Has Been a Month After Reset

02/21/2013 12:44 PM

Someone fixed this today. It looks like at some point you marked an email from GlobalSpec as spam and so were removed from all of our lists. You should start receiving your subscriptions again within a few days. Thanks for your patience!
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