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The skills crisis is well reported within the automation profession. Aging workers are retiring; young people are not pursuing automation careers; and so on. Some say companies should capture the knowledge of experienced employees and incorporate that knowledge into their automation systems using knowledge based systems. This appears easier said than done. Can a knowledge based system mentor and coach new people? Can it create new automation solutions? Has your company successfully implemented a knowledge based system to retain the experience of retiring workers? If so, what exactly is it, and how does it work?
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