2013 KIA Sportage Shuts Down While Driving

My suggestion would be to stop driving it NOW!!!!! and have it towed to the dealer you purchased it from at that dealers expense.

1. It should be under some kind of warranty!
2. It is extremely dangerous to keep driving that vehicle when you have issues that could impact yours and other drivers safety!
3. You knowing about these issues and now posting them on a public forum states you are aware of the issues and continued to drive it!
4. I hear a personal injury lawyer salivating at the lawsuit he's writing up at this moment! KNOCK.. KNOCK.. There he is at your door!

I know I just called them again the soonest to check it out is this Thursday. I wish I could just leave it on their lot until then and have someone pick me up.

The only safe way to go!!!

Thank you Andy!

It sounds like a loose wire. Those can be a real pain to find.

Try this: If you have only had the car for a week, then call the dealer and explain that you are afraid of getting in an accident. Suggest that he come pick up the car, and deliver a loaner for your use. If he bulks at the idea, mention the "lemon laws". I bet he will break the sound barrier getting to your door.

One claims I didn't buy it from their lot so I would have to get my own rental. The other says they have no loaners, errrr. So I guess I have to beg for a ride at 6am or taxi.

Well, since money changed hands, you can prove that you did buy it there. Therefore, the first one was either A. Lying through his teeth or B. Dumb as a rock. Either way, much as I loathe the species, it might be time to contact a lawyer. You might also try the Better Business Bureau, and/or the local TV station.

Talk to the owner.

Don't mess with the Sales or Service Managers.

I tried car sales for Surroz Dodge, BMW and Suzuki. The sales manager would say to us at sales meetings "You have to have about this much larceny in your blood if you're going to make it in this business" and he'd be holding his thumb and index finger about an inch apart.

Eventually, you will probably get them to satisfy your needs but you have to be persistent. One thing they depend on is word of mouth for advertising and repeat customers. Those salesmen are supposed to be contacting you and seeing how the car is doing for you as followup and offering any assistance if needed. If they are not, then they are pretty shady.

The two careers that people consider to possess the least amount of integrity are Used Car Salesmen and Lawyers.

I'd add politicians to that list!

I'm hoping nothing major Kilowatt

These are all issues that should have been settled before you bought this used car....you have no choice now but to struggle with little to no support from the dealer...and I might add it's a little early in the game to start complaining, the dealer has violated no trust according to you, it's you that have failed to cover all bases....My dealer where I bought my car offers all these services...next time you'll know...

II've done nothing wrong it ran ok until I decided to go out of town sat it shut down half way there, Sunday it did,again. The dealer drove it here to me and took my vehicle back it drives smooth but shutting down in the middle of nyc traffic not cool. I only had it for a week. I have an appointment thurs so I'll see.

Well maybe it's something small that can be fixed easily and quickly....time will tell....In the mean time I would take a look at what else is on the lot that you might be interested in exchanging for that ,,,,one you bought....

You right

"vehicle shuts down the radio pops back on"

Sounds like your Sportage has a shortage

Call KIA and tell them your story, . . . also tell them that they will be responsible for any accident that may occur should the KIA stalls and becomes undrivable in the middle of a highway.

Oleh

I will tonight look for the number now

I emailed them, because they were closed but I'll call again.

You summed it up well, and very informative, thank you. I will check the carfax, I was hoping to receive from the dealer because they gave me one with the last vehicle I bought from them. I bought the vehicle from Albany dodge/Destination Nissan dealer/KIA like 2.5hrs away from me, but I'm not taking the chance to drive there. I have an appointment to leave my vehicle in the morning. I'll see if I can get the shuttle because my ride can't pick me up maybe since I have to be at work by 6:30a, I'll have to drop off my keys in the box at a KIA dealer near me, He said they had no loaners but a shuttle but instead I should get a ride instead of bringing it in at my appointment time and getting a shuttle back. He always has a slight attitude it makes you pause to say something but I'll be nice but firm.

I said pretty much the same thing as you. You explained it in more detail.

Thanks

Bryan

When it has broken down, was it on a long drive (2-3 hour trip) or was it a local trip? If it was breaking down relatively soon after you started it is more than likely a loose wire as other posters have pointed out. If it has had time to warm up on a longer drive, it could be a temperature sensitive breakdown. Some components can have thermal breakdown giving intermittent service.

I drove 3-4 hours away and halfway in it shut down. I've driven an hour away and no issue, but at home it did the same thing too; so I'm not sure.

I would like to thank you for your attentiveness to replying. Many original posters here ask questions and then seem to disconnect. Please respond with your conclusion. "What was found to fix the vehicle?"

I have to wait until tomorrow, they won't see it until then. I'm wondering since I work for transportation if the guys can use their diagnostic thing here but I don't want to ruin my warranty.

Check the master fuse for poor fit and/or a loose wire.

The location is shown in the owners manual.

This could also be the anti-theft security system being activated by a low battery in the key or remote control or wiring damage from a poor installation.

Often dealers install an anti-theft system in all of their inventory to prevent theft and lower their insurance premiums. This device is installed in series with the engine controls and in many cases the quality if installation is very poor. If the aftermarket anti-theft system is still on the car it may well be that is the cause of your issue. If there was an aftermarket security system installed and then removed it could well be that the wiring where the system was installed is loose and/or damaged.

I would ask the dealer you purchased the vehicle from if there was an antitheft system installed on the vehicle and if it is still on the vehicle. If still on the vehicle I would take the vehicle to a trusted, competent service shop and have the antitheft system checked and repaired or removed.

Hello everyone,

So, the dealer can't find a duplication of my shutting down issue, but think it's related to the aftermarket part on my vehicle (Astrostar remote starter). and to to see if the dealer I purchased it from can find the module or where the remote starter was purchased from and have them disconnect or replace it. I looked up Astrostar remote and it's based in Canada for a recall on remote starters shutting down vehicles like mines have but only for the push button vehicles, not if you use the key fob, but I'm having the same issue as that. The dealer I purchased it from has not responded yet, but I may have to have it removed myself and purchase a new remote starter from the dealer and if an issue arises have them deal with it. I called the recall number since its a Canadian product I have to call Canada to deal with them. I did and got the same answer from them, crazy but still there's no recall unless it's push button.

This was the recall

Directed Voluntarily Issued a Recall in the U.S. and Canada for Certain Remote Start/Interface Products Installed in Vehicles Having Push to Start Ignition Systems

Vista, Calif. - (July 24, 2014) - Directed today announced a voluntary recall of select Directed Remote Start/Interface Systems that have been installed on vehicles having Push to Start ignitions manufactured between 2008 and 2015. The recall only affects products installed on vehicles having Push to Start ignitions. Products installed on vehicles having an ignition system requiring a key are not affected.
In certain installation configurations, the remote start or interface product may cause unintended vehicle engine shut down in push to start vehicles. Directed has identified that the root cause is related to software in select models of its AutoStart products, and its DBALL interface products. The company has taken immediate action and the issue has been corrected for all product sold after July 15, 2014. To date, no injuries or accidents have been reported to Directed as a result of this issue. Out of an abundance of caution to ensure the absolute safety and satisfaction of its customers, Directed has initiated this recall for product sold prior to this date.
Consumers with an Autostart Remote Start System or DBALL interface that have been installed with Viper, Clifford, Python, AutoMate, AstroStart, Orbit®, Avital and Autostart products, and installed on Push to Start vehicles, model years between 2008 and 2015, should visit www.directed.com/recall or call Directed customer service at 1-888-770-7122 to learn if their system is affected. Consumers with affected systems should immediately contact the retailer that installed their system for a service update. Recalled systems will be repaired at no cost to the consumer within three days of the agreed service date. If the retailer is unable to remedy the defect, we recommend that consumers call Directed customer service to help identify an alternate remedy. Consumers that are unable to have the remote start service performed without charge and within a reasonable time may also submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street S.W., Washington, DC 20590, or call 1-800-424-9393.
About Directed
Directed, recipient of hundreds of technology patents and awards is a leader in automotive electronics. The Viper brand created the connected car category with the launch of Viper SmartStart in 2009 - the app that lets you start, locate and control your car from virtually anywhere in the world with your smartphone.
Media Contact:
Jim Jardin
jim.jardin@directed.com
760-599-1338
Français Communiqué de Presse

You may be to 1 in a million that got a bad unit!

Glad you were able to find out something. Keep us updated!

Thanks and good luck!

Bryan

I was happy to find the recall, but it only covers push to start vehicle.

I had somewhat of the same problem with an anti-theft device on a vehicle.

After ripping it out by the roots, I took it out in the desert and shot it 3 times with .357 hollow point bullets. Very gratifying! If you don't own a gun, or have a legal place to shoot it, a sledge hammer will work just as well. Just make sure you wear safety glasses!

Lol, you a funny..problem solved

We have progressed from a start switch on the floorboards to a pushbutton on the dash.

TThat's their way to get over because most vehicles are not push button, possess off..