Good Morning:
Here in the USA, anyway. My wife has a NetBook computer (old, I know) which I am trying to nurse to a few more months, or even years of use. Recently, she spilled some fluid on it's integral keyboard. We shut it off, apparently in time to save it, and I washed and let it dry for a week before powering it up. It boots fine, comes up and lets her log in, but she cannot reach ANY website at all. Not even Google, or Yahoo, which, along with Pinterest are what she mostly uses.
The problem is this:
Using either MSIE or Mozilla Firefox (the two browsers installed on her machine), no matter what URL she, or I, type into the address bar, the machine insists on converting the "HTTP" to "HTTPS" and then telling me it is an untrusted site with an untrusted certificate, and that it is forbidden. I've tried both browsers, hoping that the issue would be specific to one, and thus could be set by one. It isn't. I've looked in various settings on the machine, trying to find the one that might be out of place, and indeed have set many to the defaults. I've also tried disabling her firewall (Zone Alarm) and her Anti-Virus (Avast) and neither one changes anything.
Do any of you have an idea how to fix this, short of a new computer? We're on an extremely limited budget, and can't afford to replace it. On top of that, my wife won't allow me to spend the money on her, and has pointed out too many other NEEDS (she needs new glasses, we both need some winter clothes, our car is dying and needs some fairly high dollar parts. Legitimate needs) for me to be able to argue the point with her. Besides, she is NOT "techie" and doesn't want to learn a new computer. It may be broken, but I suspect she just LIKES her little NetBook.
Thanks for any help anyone can offer.
Micahd
Good Answers: