I have a simple open loop transfer function of a system. It comes from an example problem in the Ogata Controls books on page 343

Example 6.10
The book tells us we have an open loop transfer function of the following

Obviously there is an unknown variable k in the transfer function
The example then goes on to say that the closed loop transfer function is the following
The CLOSED loop tf has the following characteristic equation.

Ok fine also no surprise if you go out and do the math.
They then take this thing which is the denominator of the closed loop transfer function and say Now divide by the sum of the terms not involving k and you will arrive at the following

So now we can see that they have arranged the denominator of a closed loop TF in the standard form for unity feedback of G/1+G where G is the feedforward TF
Obviously the idea was to get the unknown term of K out of the denominator Here is what i don't get.
They solve the denominator of this new equation i just posted above set equal to zero and then say those are the OPEN loop poles. Aren't these the CLOSED loop poles????
They say the open loop poles are

How is this possible given the fact that if you do the same exact algebraic trick with the actual open loop transfer function you get a different answer.
So going back to step 1
Take the open loop TF

Take the characteristic aka the Open loop poles
S*(s+1)*(s+4)+20*k*s
and do the same thing. Divide by the sum of the terms not involving k and you would get
1 + (20*k*s)/ (S*(s+1)*(s+4)) = 0
Solve the denominator for the roots and get the OPEN LOOP POLES of
S=0,-1 -4
So my question is, how are they getting the open loop poles by solving the denominator of the closed loop transfer function for zero when any given day those would normally be the closed loop poles but yet solving the open loop transfer function denominator for zero does not yield the open loop poles?
I hope this made sense.
Any help greatly appreciated as I'm desperately trying to understand what the book is doing in the example problem.
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