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Associate

Join Date: Apr 2016
Posts: 27
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Daily Digest Stopped

01/16/2018 7:54 PM

Since the beginning of the year I have not received your daily digest. It does not show up in the spam mail(Junk mail) and I am subscribed. It does not show up in any of the of my internet providers web mail boxes. These boxes are:Inbox,Drafts,Sent mail,Deleted items,Junk mail. How do I fix this?

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Guru
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Join Date: May 2009
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#1

Re: Daily digest stopped.

01/16/2018 8:18 PM

You need to go into your profile and make sure you have the CR4® Daily Digest is checked to receive the daily updates.

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Guru

Join Date: Aug 2014
Location: Port Macquarie N.S.W. Australia
Posts: 1069
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#2
In reply to #1

Re: Daily digest stopped.

01/16/2018 9:16 PM

Mine is checked, but I have not received the updates for over 12 months now. I notified the admins but got no response.

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Guru
Hobbies - DIY Welding - Wannabeabettawelda

Join Date: May 2007
Location: Annapolis, Maryland
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#3
In reply to #2

Re: Daily digest stopped.

01/16/2018 10:01 PM

Did you pay your annual dues to the admins?

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Hobbies - Musician - New Member Technical Fields - Technical Writing - New Member

Join Date: Nov 2012
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#4

Re: Daily Digest Stopped.

01/17/2018 8:11 AM

Spades and sptilton --

Would you both send me a private message confirming your email addresses? If they're both correct and you're still not getting the digest we'll start looking into it as a technical issue.

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Associate

Join Date: Apr 2016
Posts: 27
Good Answers: 1
#6
In reply to #4

Re: Daily Digest Stopped.

01/17/2018 11:24 AM

The digest came in today. I do not know why, but hopefully the problem is fixed. Thanks for your suggestions.

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Guru

Join Date: Mar 2007
Location: at the beach in Florida
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#5

Re: Daily Digest Stopped

01/17/2018 11:13 AM

There are a lot of software updates taking place, you might need to reset some of your email options repeatedly....

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Join Date: Nov 2012
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#7

Re: Daily Digest Stopped

01/18/2018 10:55 AM

An update on this -- we've found that those who stopped getting the digest were a result of our email system receiving bounced emails from those addresses. If it receives too many hard bounces it'll stop sending the digest.

For those who have contacted me, we are resetting your status as "deliverable" to see if that helps.

Thanks for your patience on this.

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Brave Sir Robin (1); dj95401 (1); Hannes (2); SolarEagle (1); spades (1); sptilton (1)

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