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NCR (Non Conformance Report - Construction)

01/06/2026 12:50 PM

i’ve designed this Non-Conformance Report (NCR) form and wanted to get feedback from engineers here before using it on live projects.

The intent is practical site use (QA/QC & construction), not paperwork for the sake of paperwork.

I’m mainly interested in:

1. Whether any critical information is missing

2. If some fields are unnecessary or redundant

3. Whether you separate minor / major NCRs on the form itself or procedurally

From your experience, what would you change or add to make this more useful on site?

---- Thank you in advance for you help. I always get great feed back here.

If anyone is interested in the form,
Here’s the link: quollnet...

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#1

Re: NCR (Non Conformance Report - Construction)

01/06/2026 4:56 PM

For which type or group of construction activity is this intended?

As in Highways and Bridges, Buildings, Sea Group (piers, docks, berthing and passenger, bulk or containerized goods…).

My world of construction is buildings, and in USA, the nearly absolute king of this sort of thing is the American Institute of Architects (AIA).

There exist within that professional organization many, many forms to be filled out. These forms are (it seems, anyway) their scripture, and variation from them is rejected outright if you try to do something different.

Perhaps try to get ahold of AIA Section A.7.2.1 of A401.2017, titled Termination for Cause, and Deadlines for Correction.

Note, there is another somewhat similar issue that shows up sometimes, this known as non compliance. This often has an entirely different path to resolution. Sorry, I can’t recall where in the AIA form jungle this exists.

If your targeted users are outside the USA, or are not building hospitals, schools, power plants, libraries… this comment is likely not applicable.

Whew! That sort of meandered about. Tell us about the construction group and country intended to be a user of your forms.

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#2
In reply to #1

Re: NCR (Non Conformance Report - Construction)

01/06/2026 10:32 PM

Thanks for the clarification on the U.S. / AIA context — that’s useful.

Just to clarify my intent: the NCR itself is not a contractual document, even under FIDIC-type projects. It is purely a QA/QC record used to document non-conforming work, root cause, and corrective / preventive actions.

For example:
A Consultant / Architect / Engineer identifies non-conforming work during inspection and issues an NCR to formally record the issue and notify the contractor.

If the contractor fails to respond, rectify, or close the NCR within the agreed timeframe, the Engineer may then issue a contractual Notice to Correct in accordance with the contract conditions. That notice — not the NCR — is the contractual instrument.

This separation keeps quality management and contract administration distinct, regardless of whether the project uses AIA, FIDIC, or other forms. The form I shared is therefore intended for use within the project’s quality management system, independent of the contract framework.

Appreciate the insight — practices and terminology definitely vary by country and sector.

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#3
In reply to #2

Re: NCR (Non Conformance Report - Construction)

01/07/2026 7:57 AM

Well, best of luck to you in your venture.

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#5
In reply to #2

Re: NCR (Non Conformance Report - Construction)

01/07/2026 9:50 AM

I have been thinking this over, and I have another observation to offer.

There existed (in the way back machine, in the ancient history before the internet) a universal paper form that I used for the subject purpose.

Available in two or three part forms, the message was written out (with a pen, not a keyboard) and simultaneously created carbonless copies for distribution to involved or interested parties.

IIRC, these were called Speed Memos. New England Business Systems (commonly known as NEBS) was a source, available printed with company header, pretty inexpensive.

I used hundreds of them, their appropriate and timely use saved my bacon many times.

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#4

Re: NCR (Non Conformance Report - Construction)

01/07/2026 8:58 AM

Non Conformance being the key element and subject of the report, certain industry standards in my view should be cited as reference and basis. Any of which could be incorporated as foot notes..

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#6
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Re: NCR (Non Conformance Report - Construction)

01/07/2026 12:12 PM

Row C (Requirements, ...) is supposed to include standards, specs, ITP and drawings.
I think the field location is not obvious, you're right.

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