radeon agp card and dell

So if you install the card, then hook the monitor up to it and turn it on what do you see. Black screen the whole time? It's no surprise that Dell can't help you. I don't think they pay their cust. support very much.

And why are you trying to get AMD to help you, that computer uses an Intel motherboard and processor.

If the computer isn't recognizing the hardware then most likely:

A) that video card I believe, has to be plugged in to your computers power supply. Search the card for some kind of female adapter and see if you power supply has that type of male plug.

B) the pins are not touching the AGP contacts correctly (try re-aligning the card)

Hopefully that helps.

-anrchy

By default only one output is active at startup, did you check BOTH outputs?

If your old video card was PCI did you remove it first?

On startup do you hear just a single BIOS beep?

after all the B.S. and takin excedrin after excedrin, I finally just decided to take it to my favorite computer shop. they said for a measly $100 it'd be done and I wouldn't have to worry about it.

so now I can get back to drinkin my root beer and watchin rasslin on tv

thanx to all