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Microsoft Advantage Problems

01/07/2009 4:03 PM

I just had a very aggrevating issue come up with MS. They sent me a notice that my version of Windows may not be valid. When I follow their instructions to try to correct this invalid information, they tell me my computer has been stolen. So, I follow their instructions to try and clear this up (the computer has not been stolen, the Windows software was duly registered at time of purchase), but I run in to a dead end (Something about "We can't accept this report, back up one step and check the options", but there are no options). So I try to contact MS directly, and guess what? There is no way to contact MS directly.

I am wondering, is Microsoft trying to scare me in to upgrading? Anyone else have problems with the Microsoft Advantage program? Anyone know how to reach them?

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#1

Re: Microsoft Advantage Problems

01/07/2009 4:41 PM

Are you sure it's really from MS, and not someone phishing? As long as your computer works ok, ignore them.

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#2
In reply to #1

Re: Microsoft Advantage Problems

01/07/2009 8:03 PM

Unless someone has figured out how to capture www.microsoft.com, it is from Microsoft. It could be a phishing scam, and if so, I have probably sent out a whole lot of information to someone...Thanks for the comment.

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#3

Re: Microsoft Advantage Problems

01/07/2009 11:07 PM

It's likely the sender spoofed the originating email address. If you are using Outlook, do a right click on the mail preview pane and select 'View Source'. Somewhere in the resulting gibberish you may discover the sender's true identity. Sounds like it's a scam to me.

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#4

Re: Microsoft Advantage Problems

01/07/2009 11:11 PM

MS Advantage sounds like a contradition to me

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#5

Re: Microsoft Advantage Problems

01/08/2009 2:58 AM
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#6

Re: Microsoft Advantage Problems

01/08/2009 7:54 AM

I'd agree with what Bricktop has said. It looks likely as fishing. Microsoft Advantage? I've heard of update option, update Windows setup mode, but never of Advantage prog.

Just recalled old anecdote heard from one Linux forum: Advert in newspaper. Software company is looking for high-qualified programmers. Please place your CVs at www.microsoft.com home page.

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#7

Re: Microsoft Advantage Problems

01/08/2009 9:02 AM

It's not phising or malware, except for those who believe MS would do such a thing. I'm one of those who wouldn't put anything past MS.

It's 2.5 years old but start reading about 1/4 of the way down this page. It gives you a workaround (there is no real solution) at the end.

Windows Genuine Advantage

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#8
In reply to #7

Re: Microsoft Advantage Problems

01/08/2009 9:43 AM

cwarner's been phished alright, by MS itself! Dam scary article. That's the last nail in the MS coffin, I'm buying an Apple.

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#19
In reply to #8

Re: Microsoft Advantage Problems

01/09/2009 12:09 AM

It's not a phish it's a ploy. Windows defender is a phish

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#9

Re: Microsoft Advantage Problems

01/08/2009 10:53 AM

Thanks, everyone, for your replies. Using Glary Utilities, I was able to identify and disable the small .exe that was creating the message. It was signed by Microsoft and dated April 2007- appears legitimate. One problem I have is that "local" (Panama) Microsoft support is in Spanish, and I am somewhat challenged when it comes to that language (the contact information provided in one of the posts sent me to the Panama support page, which accepts e-mails only certain hours of the day, which may be why they wouldn't accept my original response. Some time ago, over a hotmail issue, I inquired about how to get English in my hotmail account, and Microsoft suggested I lie about where I am, which I find ethically distasteful, to say the least.

I do not use Outlook. My wife uses IE on this computer, but I prefer Firefox. I am also in the painful process of converting everything to Ubuntu (some of my more critical tech apps are available only for older Windows versions, and the virtual solutions, Wine and VirtualBox, for example, are not as easy to get running as they would like you to believe, especially if you want to use Win 98 and com ports for instrumentation!).

Again, thanks all for the comments...

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#10
In reply to #9

Re: Microsoft Advantage Problems

01/08/2009 11:12 AM

For VirtualBox you could use USB-COMport converter then Windows 2k instead Win98 for your old but good working stuff.

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#11
In reply to #10

Re: Microsoft Advantage Problems

01/08/2009 11:24 AM

I have a nice RS-232 to USB adapter that works quite well- I don't remember the brand, and it is at the lab and I am not right now. I have had less than acceptable results in the past with Win 2k (as well as Win XP and Vista), which is why I have a preference for Win 98. The real issue I have with VirtualBox is not that it doesn't work, but that some developers are very secretive about what .dll's and other components need to be available for running their programs, and figuring out what is missing can be a real chore (ever see the message, "Can't locate Program", with no clue as to what is missing???). It takes a bit of effort getting some of this stuff to work (and the developers are more interested in selling you the newer, "upgraded" version or equipment, rather than helping you keep your perfectly good "legacy" stuff working). So, we struggle on. In a perfect world, I would take three months off and tackle this project full-time. But this not being a perfect world...

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#12
In reply to #11

Re: Microsoft Advantage Problems

01/08/2009 11:45 AM

You're right about perfectness of world. Last year I've accidentally met a man (who is a friend of my colleague) which is a fan of Win98 and it seems there is something like Win98 fan's community. He gifted me win98 update envelope prog which made my win98 looks like Win2k but without universal USB support. He said he has such a driver. May be that's a clue? Unfortunately, I hadn't seen him since. If I'll come across such a driver I let you know at this thread. Btw, have you tried out Windows millennium?

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#13
In reply to #12

Re: Microsoft Advantage Problems

01/08/2009 11:50 AM

Win 98 SE (Second Edition) provided USB support for the first time.

IMO, Windows ME (Millennium) is even worse than Vista for hardware support (and many other things).

FWIW

Hooker

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#14
In reply to #13

Re: Microsoft Advantage Problems

01/08/2009 11:57 AM

I had SE edition (legal OEM version pre-installed on desktop by vendor) but unfortunately no one flash stick plugged in could be recognized properly. Who knows maybe I had a wrong release? Millennium is ugliest OS I've ever seen, but it's quite workable for small front-end instrumental applications (not for developing of course).

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#16
In reply to #14

Re: Microsoft Advantage Problems

01/08/2009 10:07 PM

True- Win 98 SE USB support doesn't work with the flash sticks...

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#15
In reply to #12

Re: Microsoft Advantage Problems

01/08/2009 10:05 PM

I skipped Windows Millennium. I never needed my Win 98 to look like 2k. I have had limited success with USB (I use Win 98 SE, which includes some USB support), but I really miss the control I had with the old RS-232 interface. Some of the "legacy" stuff I want to preserve is stuff I developed myself, and trying to go back and rework it for a newer operating system is not a chore I am interested in (although some of the old c code seems to require less rework for Linux than for later versions of Windows).

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#17
In reply to #15

Re: Microsoft Advantage Problems

01/08/2009 10:52 PM

You're absolutely right of Linux c code. It's look quite plausible especially for console run progs. I do think of that as well. As I could remember I was told about third part written USB drivers for Win98SE. I've skipped Millennium as well. I simply thought it could be more probable to keep old stuff running under that OS.

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#22
In reply to #12

Re: Microsoft Advantage Problems

01/09/2009 9:18 AM

Microsoft didn't offer native support for USB until 98SE, but I have successfully installed generic USB drivers on both Win95 and WinNT4. Don't remember where I originally found the driver, but I know I have it copied to a CD somewhere around here....

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#20
In reply to #11

Re: Microsoft Advantage Problems

01/09/2009 12:25 AM

cwarner7 11,

Try it this way:

How to Install windows in ubuntu for free

http://ubuntuforums.org/showthread.php?t=39513

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#18
In reply to #9

Re: Microsoft Advantage Problems

01/09/2009 12:07 AM

Suggest you load windows O/S directly into ubuntu so it opens in ubuntu as with an icon on the desktop and forget about layering.

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#21
In reply to #18

Re: Microsoft Advantage Problems

01/09/2009 8:20 AM

I am intrigued- something I did not know was possible. Any links to procedural guidelines?

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#23

Re: Microsoft Advantage Problems

01/09/2009 10:02 PM

You can unistall windows then reinstall and re-register it if you have the original Windows disc or possibly just use repair and register. IF you don't have an original disc the shop you bought it from may have used an illegal copy or not paid their license. If shop registered it for you go back to the shop.

Talking to Microsoft if you are not a dealer is as difficult as talking to God.

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#24
In reply to #23

Re: Microsoft Advantage Problems

01/09/2009 10:16 PM

Jesus introduced me to God and we have conversations everyday

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#27
In reply to #24

Re: Microsoft Advantage Problems

01/12/2009 9:51 PM

So maybe Judas will help with Ms?

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#25

Re: Microsoft Advantage Problems

01/10/2009 6:17 PM

I see that you are satisfied that you have identified if not resolved the problem or discovered it's origin.

In the past I have upgraded or used Microsoft support and was asked to agree to a validation check of my license. Do you think that the problem may have been initiated that way.

We all know the money hungry bully that MS has turned into. We need a different source that appreciates the business.

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#26
In reply to #25

Re: Microsoft Advantage Problems

01/10/2009 9:00 PM

I do not generally upgrade, although Microsoft has a policy of upgrading my system without permission, so it is possible that is where the problem originated. I generally do not try to use Microsoft support, because the very few times in the past I have sought help, I have had very unsatisfactory results- one gets much better results in resolving problems by consulting the on line community. One thing that may have triggered this is that for this computer (which is the only one of my computers I permit to be used on line), I use XP starter edition, and Microsoft may be perturbed that I have never seen the need to upgrade to one of their more expensive editions. But this is speculation...

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