I am working on a project (for my studies) that requires me to explain the difference between quality techniques and quality tools. Easy enough. But I also have to break it down into 5 topics. Problem is, I find that there is no clear delineation between some of these concepts. If I can get a clear(er) definition of the respective concepts it will be plain sailing from there on. Can someone give me a start, or some references, please?
They are:
- Tools (this one's easy)
- Techniques (starts getting a bit hazy)
- Methodologies (er...)
- Philosophies
- Approaches
I find that especially the last two terms (concepts) are used almost interchangeably in the texts I have found. I'm not asking anyone to write my paper; I just need a nudge in the right direction.
Help much appreciated.
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