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PC slow

09/05/2009 3:53 PM

Hi. This morning my desktop detected a virus, and consiquently, I pressed heal (I have AVG free) Then, after turning my pc off and on later, the CPU is constantly at 100% usage. It is usually about 30% maximum. Also, AVG is now displaying as "no active components" So I uninstalled, and now cannot re-install. I checked msconfig, and no new things are starting on bootup. The 'system' process now is showing a far higher value (about 70% of total CPU power) I have done a spybot search and destroy and a AVG scan, but it is still really slow. It is too slow to load web pages (I am on my slightly broken laptop to post this) How can I get it working properly again? My specs are Phenom 2.3GHz x4, 160gb hdd, XP pro.

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#1

Re: PC slow

09/05/2009 6:56 PM

I've recently become unhappy with the AVG / Spybot combo.

Try Avira and Malwarebytes.

IF your having major troubles try this

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

The last virus I got on this computer was a real pain and prevented the installation of certain virus protection programs by recognising the name of the file that I was trying to install / reinstall ... AVG.exe would need renaming ABG.exe or similar before running the installation prog ...likewise Combofix.exe ...once downloaded...might become Combofit.exe etc.

Cheers Woody

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#7
In reply to #1

Re: PC slow

09/06/2009 1:36 AM

Upon AVG installation, it comes up saying that it has failed. This is after downloding all the data etc. - I don't think it is to do with the name of it .

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#2

Re: PC slow

09/05/2009 10:22 PM

First thing to check is "System Restore". If you can not restore to an earlier configuration, then you most likely have not rid yourself of the virus. Malwarebytes appears to be the best tool for getting at these nasty bugs. If you have any information about the virus itself (i.e., the name that AVG displayed for it), search the Internet for a removal procedure.

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#8
In reply to #2

Re: PC slow

09/06/2009 1:37 AM

Would system restore work? It saves all your files. I think it was a trojan of some kind that AVG picked up, but now AVG cannot be installed.

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#3

Re: PC slow

09/05/2009 10:27 PM

An aside- I have found that it takes less time to just bite the bullet, format c:, and reload the operating system. If you have not backed up your data, you need to be very careful about trying to save it, because some of these viruses can infect all sorts of data files.

The last infection I had, the computer was set up as dual boot with Ubuntu. From Ubuntu, I could examine the Windows partition, and actually see the virus program that was causing the problem. I was also able to salvage the important files that had not been backed up properly from the Ubuntu boot. Now, I NEVER, EVER go on line with a Windows box. However, I have had recent indications that the bad guys are starting to attack Linux as well...

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#9
In reply to #3

Re: PC slow

09/06/2009 1:38 AM

I can't cut my losses and re-install, I don't have another hard drive that is big enough for all my data.

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#11
In reply to #9

Re: PC slow

09/06/2009 2:12 PM

Yes you can. Remember that system restore is also a repository of trojans too along with your system files.

The Microsoft Windows Malicious Software Removal Tool checks computers running Windows Vista, Windows XP, Windows 2000, and Windows Server 2003 for infections by specific, prevalent malicious software—including Blaster, Sasser, and Mydoom—and helps remove any infection found.

When the detection and removal process is complete, the tool displays a report describing the outcome, including which, if any, malicious software was detected and removed.

Microsoft releases an updated version of this tool on the second Tuesday of each month, and as needed to respond to security incidents. The tool is available from Microsoft Update, Windows Update and the Microsoft Download Center.

Note The version of the tool delivered by Microsoft Update and Windows Update runs in the background and then reports if an infection is found. To run this tool more than once a month, use the version on this Web page or install the version that is available in the Download Center.

Because computers can appear to function normally when infected, it's a good idea to run this tool regularly even if your computer seems to be fine. You should also use up-to-date antivirus software to help protect your computer from other malicious software.

To download the latest version of this tool, visit the Microsoft Download Center.

You can also perform an online scan of your computer using the Windows Live safety scanner.

Get a Free Safety Scan

Windows Live safety scanner is an online service that you can use to scan your computer to help protect, clean, and keep it running at its best. Use the free scan to check for and remove viruses, spyware, and other potentially unwanted software and to find vulnerabilities in your Internet connection.

Protect Your PC

To help protect your computer against a wide variety of security threats, see Protect your PC.

Technical Assistance

Contact your antivirus vendor for assistance with identifying or removing virus or worm infections. If you need more help with virus-related issues, contact Microsoft Product Support Services.

  • For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).
  • For support outside the United States and Canada, visit the Product Support Services Web page.
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#39
In reply to #11

Re: PC slow

10/24/2009 1:34 AM

Hi wire,

I was a little late in reading it.

I give you a GA for this detailed and very helpful post..

Take care.

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#40
In reply to #39

Re: PC slow

10/24/2009 2:04 AM

I'll take late better than never, thanks

Ya know Windows malicious software is good; windows should know if their script is running ya think?

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#41
In reply to #40

Re: PC slow

10/24/2009 2:21 AM

I shall GA you too. Cheers

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#42
In reply to #40

Re: PC slow

10/24/2009 2:28 AM

Hi wire,

I got tied up with the pool heater, World Trade Centre, and a couple of other threads and just did not get time to read all the posts.

I see Bondy has dived in with another so you have a 'pukka' thumbs up! Well done it was a very good piece!

Take care and all the best to you and to Bondy, OK?

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#43
In reply to #42

Re: PC slow

10/26/2009 5:20 PM

Wrapped around the the pool heater? Don't like water eh?

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#44
In reply to #43

Re: PC slow

10/26/2009 6:36 PM

Hi wire,

Yes I am always finding myself in that kind of problem!

Take care my friend.

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#4

Re: PC slow

09/05/2009 11:19 PM

Sorry- neglected to log in. Posts 2 and 3 are from cwarner7_11.

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#5

Re: PC slow

09/05/2009 11:46 PM

Hi Bondy,

On the slightly broken machine go to avira.com and download the anti-virus removal tool and gmer (rootkit tool) to disc. Insert disc in ailing computer and reboot

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#6

Re: PC slow

09/05/2009 11:50 PM

If you are using vista, go to microsoft and run windows live care. Its free for 90 days.

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#10

Re: PC slow

09/06/2009 5:54 AM

Try to download AVG from a different site. I have had a similar problem on occasion and this seems to help. Run your system restore, and then download. Also install AVG from safe mode. You might have had a virus that affected a vital system file which was damaged or deleted by AVG trying to get rid of the virus. Reinstalling AVG or system restore will probably not fix the issue. Windows update might help but if not, attempt to backup all your files and reinstall windows. Hope this works.

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#12

Re: PC slow

09/06/2009 2:50 PM

I think it is all ok, I am just a bit reluctant to restart again. I did another Malware scan, deleted a file that popped up with a virus yesterday, and did a system restore. Shame I have to turn it off at some point tonight...

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#13
In reply to #12

Re: PC slow

09/06/2009 3:07 PM

Many have been reporting a slow down and I've found it not being directly related to malware but to a conflict ocurring with Java.

You can download the newest update make certain is file name: jre-6u7-windows-i586-p, download to the desktop but do not install. First go to ctrl panel and delete all Sun Java entries, select "not reboot now", go to desktop and open the update then reboot after install if not prompted to do so.

merrily merrily merrily go........

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#14

Re: PC slow

09/06/2009 6:42 PM

Read this thread:

http://cr4.globalspec.com/thread/42321

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#15

Re: PC slow

09/07/2009 1:23 AM

The only thing you can do is to start over from scratch. If you have a recovery disk reformat and partition the hard drive. I know that is not good news, but believe me to restore processing speed and faster start-up that is all you can do. Definitely back-up all of your documents first!

You will never get rid of all of the spamware or viruses with Fix-it or any other PC fixer utilities.

Robert

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#16

Re: PC slow

09/07/2009 5:31 AM

Hi bondy111.

I had this on three computers. The cure for me was to turn off windows update.

For some reason this sucked up all the cpu 'till I could do nothing. All I did was turn it off, in itself a struggle, and back to normal.

cnc jim

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#17

Re: PC slow

09/07/2009 11:01 AM

Its ok now. The system restore and scans seem to have done their job... Avg is installed and all is well (for the moment) Thanks as usual everyone!

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#18

Re: PC slow

09/07/2009 2:46 PM

Hello Bondy,

Sorry to hear of your problems.

Follow 'wires' explanation and hopefully some good will happen eh?

Do not forget that system restore also copies all and any virus' you may have lurking. Can you tell me was it the AVG you un-installed? This is a huge App, and with a slow computer can take hours to download. I suggest you check out your settings where you would usually set the 'sleep when' and how long the computer is on before it automatically switches off. Change them to there max or until the appropriate boxes which control the time when your machine 'goes off' or 'goes to sleep'. This will perhaps help to allow any downloads to finish before it goes off or goes to sleep. If you have a CD of the AVC you can try that to see if it works?

Good luck.

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#19
In reply to #18

Re: PC slow

09/08/2009 2:27 AM

I think I deleted the folder which contained the virus. I uninstalled AVG free, and since have been able to re-install. It's not too big, and I have a fast computer (usually) It does seem to freeze now though. Maybe I have another virus lurking.

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#20
In reply to #19

Re: PC slow.................... In reply.

09/08/2009 7:14 AM

Hello Bondy,

Sorry for the upcoming 'sermon' but because you 'deleted' the Virus file does not mean it is gone, you understand that right? The 'delete' action simply moves the file to an area of Windows which I cannot recall the name of. But, if it is a virus, which it sounds like, it will be acting like on right now!

I suggest you disconnect your computer, just remove any kind of connection to the web, by the phone line. Or wireless. Get rid of any history and all your Temp' pages and your 'new AVG file. Because it may be the virus looking like your AVG. Now take care with the AVG as they often have files all over the place, trash them all. Then do several searches for 'AVG' and if you get any back trash them.

Get rid of any other 'anti this and that' until you have only a Microsoft software on your machine. And do searches for the trashed items until you know there is nothing coming back and it is 'clean'.

Now run your de-frag several times until you are down to about 1 to 3% de-frag. It probably will not go any further than that.

After that do a few things you would usually do like go to different files but not on-line. If you seem to have the speed back ok.

Now you can download the antivirus and any other 'anti' you want, updating each before you go onto the next.

You will have to re-configure these but at least you know your machine is clean and all your protection is up to date. I suggest you set each of your 'anti's' to auto-update if possible.

Good luck............................

PS. I have pasted a page about cleanup below which you should read and try out as many things as they recormend to try and make sure you clean up entirely where possible. I found this after written the piece above but felt it was worth pasting for future use. It mentions Internet Explorer &, but all these clean up tasks are basic to most if not all Microsoft OS. Click on the various links which give further help.

----------------------------------------------------------------------------------------------

Tips Blog

WinXP

Internet

Computing

Downloads

Vista

Home

Keeping Windows XP Systems Clean

Maintaining the Windows XP operating system to keep it free of accumulated junk is discussed.


Cleanliness has been preached as a virtue since ancient times and exhortations about that virtue extend to computer users. Methods of good PC housekeeping are an essential part of any user's standard maintenance practices. Keeping things tidy will help to insure a faster, more stable system.

Cleaning up is a sufficiently important practice that many commercial software packages have been written to carry out various types of cleanup. While many PC users may prefer the option of using a commercial program, those who prefer to spend no money can do everything that needs doing with the already existing Windows accessories together with some readily available freeware. Even those who insist on the ultimate of a one-step multiple purpose cleanup application can achieve it with a simple script

Why is cleanup needed?

There are various ways that Windows systems accumulate unneeded files. The operating system and other software make use of a variety of temporary files that are created in several systems folders. These folders include several Temp folders. Normally, these folders are located in \Windows\Temp and \Documents and Settings\{User}\Local Settings\Temp. (This latter folder is more conveniently written as the environment variable %TEMP%.) Sometimes there may also be a Temp folder in the root (usually C:) directory or other locations as well. Some programs are better than others at cleaning up after themselves but many programs (including Microsoft Office) leave a lot of litter.

Another source of large numbers of temporary files is the Internet, Every time a page is downloaded from the Web, all the constituent files that go to make up that page are stored in a cache folder. For Internet Explorer the folder is called "Temporary Internet Files".. (This applies to AOL users as well but other browsers such as Firefox have their own location.) A single Web page may have dozens of associated files. Every banner, button or other graphic requires a separate file. Thus it is very easy to accumulate many megabytes of files. At some point your Internet surfing will be slowed as the browser hunts through all the cached pages. Surfing the Internet also leads to the accumulation of "cookies". This subject is covered in detail at a sister site.

The various kinds of temporary files can be created in very large numbers and require a substantial chunk of space. Before hard drive capacity grew to today's huge sizes, efficient use of limited space on the hard disk was a paramount concern. While that particular issue is much diminished today, cleaning up unnecessary files is still important for preventing slow-downs in operation. The more files that the system has to search through in carrying out a function, the slower it will be. For example, anti-virus scans, defragmenting, or backing up may take considerably longer. In extreme cases, too many temporary files can even cause system crashes.

Another area of the operating system that may need maintenance is the Registry. The Registry is constantly being accessed while your computer is in use. Practically every change that is made to the system affects the Registry. Over time the Registry acquires many useless entries and grows in size. Installing and then removing software almost invariably leaves junk behind in the Registry even when using the recommended uninstallation procedure. The more entries in the Registry, the longer it takes for the system to find things and over-all operation may be slowed. More recent Windows systems have a lessened tendency to problems in this area than Windows 98/Me had but proper Registry maintenance can still be useful for those who make many system changes and program installations.

Disk Cleanup tool

Windows comes with a system tool called Disk Cleanup that can help keep the system clean. The tool can be accessed in several ways. It is listed in the Start-All Programs- Accessories-System tools group. It can also be opened by right-clicking on a drive icon in My Computer, choosing "Properties" from the context menu, and clicking the button "Disk cleanup" on the properties sheet. Another and perhaps quicker way to open the accessory is to enter "cleanmgr" into the Start-Run line. This accessory provides a unified interface for managing various temporary files and the Recycle Bin. Using it is discussed in more detail on another page. As discussed in that reference, the Disk Cleanup utility has some limitations. However, it may provide an adequate method for managing temporary files for those who do not run many programs. More active PC users may prefer more thorough methods as discussed in sections below.

Clean the Temp Files

Each user account has a folder where programs put temporary files. The easiest way to reach the folder is to use the environment variable %TEMP%. Some programs also use a folder \Windows\Temp. Although these temporary files can be deleted by going directly to the folders in Windows Explorer, selecting all the files, and doing a delete, the process is often interrupted because some file is in use and is locked. A better method is to use the command line. Entering the command del /f /q /s %TEMP%\* %windir%\temp\* will clean up all unlocked files in the two temp folders. If you prefer, I have written a script for this chore. The script also removes empty subfolders. Files that are in use or locked will not be removed.

Clean Internet Explorer 7 Cache (Temporary Internet Files)

Internet Explorer (IE) stores Web pages that you view in a folder named "Temporary Internet Files" that is normally kept in the location \Documents and Settings\{User}\Local Settings\. The purpose is to help speed up browsing if you return to a page.As mentioned above, these files can accumulate and periodically deleting them can sometimes actually speed browsing. Deletion can be done in Disk Cleanup or in the settings for Internet Explorer. Various other kinds of data are also kept. These records can be deleted as indicated in the figure on the left. This dialog box is reached through "Internet Options" by clicking the "Delete" button in the "Browsing History" section. Deleting Temporary Internet Files by this method does not completely clean the folder with that name. In addition to material from pages downloaded from the Web, the folder also contains Internet cookie pointer files involved in the rather convoluted system used by Microsoft.

Also left alone is the hidden system file "index.dat ". This type of system index file is also in the "Cookies: and "History" folders. They cannot be deleted in the usual ways but It sometimes happens that one of them becomes corrupted and causes IE to crash. To deal with this problem, Microsoft has a special tool for removing everything called the Clear Cache Feature for Internet Explorer. Note that it removes all cookies so that logins and other information stored in cookies will have to be re-entered.

My personal choice for keeping the Internet cache from growing too big is to use the setting that clears the cache whenever IE is closed. Open the Internet Options dialog box and click the tab "Advanced". Scroll to the section "Security" and check "Empty Temporary Internet Files folder when browser is closed". Note that not all files are deleted by this method. Cookie pointers and certain other files are retained. The figure below illustrates the setting.

Clean the "My Recent Documents" folder

The Start menu in Windows XP contains an entry, My Recent Documents, where a list of all the recent documents that you have opened or used is kept. This provides a quick way to reopen any document. After a while the list can get quite long and it has the effect of slowing the bootup process. I don't think that it is generally recognized how many shortcut files this folder can accumulate over time. It can actually affect the performance of your machine, especially at logon. The ones that are visible on the Start menu are only the latest 15 entries. The actual folder %USERPROFILE%\Recent may have many more than that. Also not always understood is the fact that the this folder continues to collect entries even when "My Recent Documents" has been removed from the Start menu. You can prevent an ever-growing accumulation by periodically cleaning it out. I have discussed managing these files at this reference. You can also modify the Registry to clean up automatically and that is discussed here.

Empty the Recycle Bin

The Recycle Bin is easily emptied either directly or by using the Disk Cleanup utility. Even so, many PC users forget to periodically empty the deleted files and accumulate large numbers. If the Recycle Bin becomes too large, it can slow the system. One solution is to limit the size of the Recycle Bin. By default, the size is set at 10% of the hard drive, which is excessive on today's large drives. A more practical limit to the size is something like 1%. To change the amount of space that is set aside for the deleted files, right-click the Recycle Bin and open "Properties". The figure in the left illustrates. Move the slider shown on the properties sheet to decrease the amount of disk space that is reserved for storing deleted items.

Cleaning the Registry

The Windows Registry, the system database that seems so mysterious to many, is in unceasing use during a Windows session. It is constantly being accessed, added to, and subtracted from. Gradually. the Registry can accumulate erroneous or obsolete entries. In older versions of Windows, this process of building up Registry mistakes and unnecessary pieces was a definite problem and made it a very good idea to routinely use accessories that cleaned up the Registry. The Registry is considerably more robust in Windows XP but an occasional cleanup can still be useful. There are a number of programs that can be used for this type of maintenance but some are much better (and safer) than others. The best free program is probably EasyCleaner. Among all-purpose commercial suites, I prefer JV16 PowerTools Caution should be exercised when using even the best of the group since removing Registry entries can have unexpected results. Always back up first.

Go here for a good review of some of the available software.

Scripting cleanup

There are numerous ways to automate cleanup in order to make the chore less onerous. One way is to schedule the Disk Cleanup utility to run regularly as described here. There are also various scripts that can be found that don't have some of the limitations of Disk Cleanup. Fred Langa has written some all-purpose batch files and I have written a script specifically for Temp folders. Others can be found by an Internet search.

Software utilities

There are many commercial programs that claim to clean up Windows. Frankly, most would be a waste of money if you bought them. One commercial program that I can recommend is JV16 PowerTools. This suite of programs does more than carry out cleanup functions. It is a general purpose application with many useful features for computer and file management. A freeware cleanup program that is highly regarded is CCleaner. This latter program can be quite aggressive in its cleaning so be sure to check all the settings before you use it.

Use any cleanup program with care and back up your system first.

---------------------------------------------------------------------------------------------

Good luck and remember, it will always pay you to do this clean up as well as you can. Because anything which is not found could and just may have part or all the virus in it!

Take care.

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#21
In reply to #20

Re: PC slow.................... In reply.

09/08/2009 4:14 PM

Thanks for such detail! I have deleted temp files etc, and used AVG cleaner, or whatever it is called. Just the pc freezing to deal with now.

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#22
In reply to #21

Re: PC slow.................... In reply.

09/08/2009 4:29 PM

Hello Bondy,

The freezing in this instance maybe due to a registry glitch.

Have your O/S disc or recovery disc available, from an administrative acct go to start, accessories, and open CMD prompt. Type sfc /scannow (note there is a space between c and the forward slash) and enter, follow the directions given, XP will run it's internal registry repair tool. Reboot.

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#23
In reply to #22

Re: PC slow.................... In reply.

09/08/2009 4:49 PM

Hello wire,

You are right on the ball, thanks for being there! I have a whole lot of 'How to" XP books but just can't find them right now.

I think there is no 'short-cuts' in this situation? And, you must do things in sequence. I personally, from my past horrible experience, would trash the current AVG and clean up afterwards, then run De-frag'. Then download a new hopefully clean version of AVG? It does not sound like Bondy has trashed his original AVG yet?

It takes longer for sure, but do it correctly and you will need to do it once only.

Take care to you , and, you Bondy!

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#25
In reply to #23

Re: PC slow.................... In reply.

09/08/2009 5:22 PM

Hello bb,

I'd suggest running a free online parser available at Panda and adding a free version of "spyware-blaster" at this point because it functions differently than most malwares in that it screens the manner a program or file acts and if found actions are illegitimate an descriptive of malware it stops them functioning; what a concept...

Spyware blaster is very tiny program about 1310KB

Anatomy of a "Trojan" it's a good read for those whom rely solely upon one free anti-virus program and after reading many decide to a change of rule or thumb what have you.

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#28
In reply to #25

Re: PC slow.................... In reply.

09/09/2009 4:40 AM

Hi wire,

That descriptive and explanatory site on Trojans is amazing!

It makes you wonder if the people who sorted this out put there efforts into a new OS, with all they know perhaps they could make, or certainly advise other LEGAL OS builders to make safer systems?

Why be an as-hole and play with fire, when there is a whole lot more cash and respect and cudos to be had from planting Forests and harvesting the trees and making matches?

.....Well, so as to speak, you know?

Take care.

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#26
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Re: PC slow.................... In reply.

09/09/2009 1:44 AM

Thanks. I will try that tonight.

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#27
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Re: PC slow.................... In reply.

09/09/2009 2:38 AM

Ubetcha,

There's an add-on you may find very interesting; WOT = web of trust

add-on available for IE / Firefox and other s

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#29
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Re: PC slow.................... In reply.

09/09/2009 11:03 AM

I don't use firefox. Used to, but then chrome came along.

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#35
In reply to #29

Re: PC slow.................... In reply.

09/10/2009 2:07 AM

I'm just sticking to what I know and hopefully, what I trust :D Take care.

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#30
In reply to #22

Re: PC slow.................... In reply.

09/09/2009 11:56 AM

Just doing the registry thing. I think it will take a long time...

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#31
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Re: PC slow.................... In reply.

09/09/2009 12:05 PM

Make a cup with a few crackers it'll finish five minutes ahead...

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#32
In reply to #31

Re: PC slow.................... In reply.

09/09/2009 1:51 PM

It has finished, (when I say finished, it just closed itself, presumably with nothing to do) and my pc hasn't frozen today or yesterday evening, fingers crossed, thanks.

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#33
In reply to #32

Re: PC slow.................... In reply.

09/09/2009 2:33 PM

Great news...These type corrections are what can be expected, you don't need a third party registry cleaner because this internal method has everything required and nothing else.

WOT is a good thing it identifies the security classifications of websites/links before you access them.

But steer clear of anything from Enigma software or their new name City Loan, inc.. Guess I should have remembered better.

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#34
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Re: PC slow.................... In reply.

09/09/2009 3:28 PM

Hello Bondy,

I am glad to 'hear' you are or it seems you are on your way to the finish post! Somtimes seems never ending doesn't it?

Take care.

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#24
In reply to #21

Re: PC slow.................... In reply.

09/08/2009 4:54 PM

Hello Bondy,

No problems my friend. Yours sounds so much like my situation a few months ago!

Read wire's post I sent in reply to him please.

Take care and good luck.

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#36

Re: PC slow

09/10/2009 2:08 AM

Thanks as usual everyone

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#37
In reply to #36

Re: PC slow

09/10/2009 11:44 AM

Hello Bondy,

I and I think the other poster's here are appreciative of you responses back and forth and your courteousness, thank YOU my friend.

Take care

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#38

Re: PC slow

10/11/2009 1:51 PM

It sounds like you have done a lot of things I would have done. One thing you did not mention is AVG can make a set of boot disks but I do not see it on the free version they used to have this feature so if you boot up on these recovery disks this may solve your problem. There are viruses that can mess your computer up during boot. Last ditch effort Format and reinstall OS.

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