I have encounted an issue in my plant. We have installed altivar 61 schneider electic VSDs for our pump applications. We have got 90kW and 110kW vertical pumps and 75kW sumersible flygt pumps installed in the system. During pump performance test, we have to run the ralated motors at 50Hz (rated frequency) and 400V (rated voltage). However, we have encounted that at 50Hz VSDs were not able to be delivered required voltage to the motors. Technically the voltage at 50Hz should have been 400V since we had set the drives for V/F mode. But, the voltage has dropped to 370V at 50Hz. As such motor was drawing higher current than required at the particular loading condition. Please note, these drives have come with DC chokes and AC chokes installed. When we have contacted the drive supplier, they said that the issue was due to DC choke, and due to DC choke there would be a voltage drop, hence the motor would be getting a reduced voltage. Therefore I have removed the DC choke and tested the drive, and found out that the issue was still there regardless of the DC choke. Please note, in drive HMI, before starting up the motor, main voltage shown is 400V, however moment the motor started, voltage shown droped to 374V something. But when I measured the incoming voltage using a true RMS meter,it showed that voltage is around 400V. I believe HMI getting the voltage form DC bus voltage. I have measured the DC bus vltage as well. I found that DC bus voltage is reducing with the load. Also, until certain frequency, V/F constant, (means that until 370V output), however after that particular frequency V/F decreases, sinceoutput voltage remains 370 V. Kindly requst you all to give me some tips in regard to this issue to be sorted out. I need to find out if this issue because of the motors or due to VSD. Please note all the pumps have the same issue.
Thank you.
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