I have Outlook 2010 on three PCs. Two of them work fine, but the third one--which I bought recently from Best Buy and had them load Outlook and Microsoft Office--doesn't work for diddly. I have another thread running on here listing the problems, and I've followed all the advice and done a lot of research on help forums. Nothing works.
Apart from not having all the tools it's supposed to have, the biggest problem is that it does not save emails in SENT or DELETED folders. A search will find them, which means they are in there somewhere. Instead, the emails get stored on my ISP server, which means I have to either delete them from there, or physically move them back to Outlook if I want to save them, such as sent messages. And, of course, my server frequently tells me I have used up my available storage--usually at the worst possible time.
Research shows that this is a common problem, but the fixes described require a Microsoft certified software engineer.
So I figure I need to go back to Best Buy, rant and rave, and try to get them to load up another version of Office and Outlook--one that works. I'm sure they will say something like, "Oh, that's a common problem," or "It works, don't it?"
Any advice on dealing with Best Buy? How come two of my PCs work fine and the new one doesn't?