Previous in Forum: Vb Macro Book   Next in Forum: Shift Register
Close

Comments Format:






Change Mode
Close

Subscribe to Discussion:

CR4 allows you to "subscribe" to a discussion
so that you can be notified of new comments to
the discussion via email.

Close

Rating Vote:







Add Vote
9 comments
Rate Comments: Nested
tomharry
Participant

Join Date: Oct 2012
Posts: 1

How Do I Get the New Lion Upgrade for Macpro?

10/11/2012 6:16 AM

I just got a new MacPro from the Apple store but it came with Snow Leopard instead of Lion. Is it possible for me to get a free upgrade? And if so how?

________________________

MacPro
Register to Reply
Pathfinder Tags: iphone 4
Interested in this topic? By joining CR4 you can "subscribe" to
this discussion and receive notification when new comments are added.
Anonymous Hero
Guru
Popular Science - Evolution - New Member Popular Science - Weaponology - New Member

Join Date: May 2006
Location: The 'Space Coast', USA
Posts: 11119
Good Answers: 918
#1

Re: How do I get the new Lion upgrade for MacPro?

10/11/2012 7:32 AM

Wow, was it a refurbished unit?

You can call Apple technical support and give them your serial number.

You can also try going online to the Apple App Store and see if the upgrade is free. They build in some smarts to the web site that reads your machine's serial number, model, etc. and it may let you upgrade for free. If they want to charge you, then simply abort. You may need to sign up and get an Apple ID first.

They ask you to join the Cloud, but you do not need to.
Register to Reply
rcapper
Guru

Join Date: Dec 2005
Location: Etats Unis
Posts: 1871
Good Answers: 45
#2

Re: How Do I Get the New Lion Upgrade for Macpro?

10/11/2012 10:37 PM

Are you sure it was an Apple store? When you say new, do you mean new to you?

It simply isn't plausible for you to have gotten a new, meaning the current latest version with Snow Leopard on it. It has to be a refurbished model or an older model that has been setting there a while. Worst case it should only be a nominal fee for the OS, not like Windows.

__________________
 The hardest thing to overcome, is not knowing that you don't know.
Register to Reply
Anonymous Hero
Guru
Popular Science - Evolution - New Member Popular Science - Weaponology - New Member

Join Date: May 2006
Location: The 'Space Coast', USA
Posts: 11119
Good Answers: 918
#3
In reply to #2

Re: How Do I Get the New Lion Upgrade for Macpro?

10/12/2012 7:05 AM

Must be a refurbished Mac. I think they do not normally update the OS, but I think that he may be eligible.

The other issue is compatibility. The Mac Pro must be a 64-bit machine to run 10.8 OS X.
Register to Reply
rcapper
Guru

Join Date: Dec 2005
Location: Etats Unis
Posts: 1871
Good Answers: 45
#4
In reply to #3

Re: How Do I Get the New Lion Upgrade for Macpro?

10/12/2012 7:08 AM

It most likely is. I have one from 2007 and it will.

__________________
 The hardest thing to overcome, is not knowing that you don't know.
Register to Reply
Anonymous Hero
Guru
Popular Science - Evolution - New Member Popular Science - Weaponology - New Member

Join Date: May 2006
Location: The 'Space Coast', USA
Posts: 11119
Good Answers: 918
#5
In reply to #4

Re: How Do I Get the New Lion Upgrade for Macpro?

10/12/2012 9:30 AM

Great. I just checked out the Apple Store online for refurbished Mac Pros and all of them are listed as Mountain Lion Eligible.

The key word is eligible, which tells me that they have an earlier OS and a free upgrade is possible. TomHarry should call Apple Support and they will tell him how to proceed.

There probably is some paperwork that came with the Mac Pro that should tell him as well.
Register to Reply
ggicollegepunjab
Associate

Join Date: Feb 2012
Location: Punjab, India
Posts: 25
#6
In reply to #3

Re: How Do I Get the New Lion Upgrade for Macpro?

10/18/2012 6:56 AM

You tell here that Mac Pro must be a 64-bit machine to run 10.8 OS X but if Mac pro is of 32-bit then any other solution for it??
Register to Reply
rcapper
Guru

Join Date: Dec 2005
Location: Etats Unis
Posts: 1871
Good Answers: 45
#7
In reply to #6

Re: How Do I Get the New Lion Upgrade for Macpro?

10/18/2012 7:18 AM

No. But I believe all Mac Pros were 64 bit.

__________________
 The hardest thing to overcome, is not knowing that you don't know.
Register to Reply
Anonymous Hero
Guru
Popular Science - Evolution - New Member Popular Science - Weaponology - New Member

Join Date: May 2006
Location: The 'Space Coast', USA
Posts: 11119
Good Answers: 918
#8
In reply to #6

Re: How Do I Get the New Lion Upgrade for Macpro?

10/18/2012 7:22 AM

I think all Mac Pros were 64-bits after reading some of the history on the product introduced in 2006.

However, the older ones may need a graphics card upgrade to run Mountain Lion. That is pretty simple to do, but if you are not satisfied with that idea, then probably the better bet is to sell it and buy a newer machine.
Register to Reply
jmmyadam
Associate

Join Date: Sep 2012
Posts: 41
Good Answers: 1
#9

Re: How Do I Get the New Lion Upgrade for Macpro?

10/26/2012 9:48 PM
  1. Run Apple Hardware Test
  2. If no hardware prob (could be bad RAM), reinstall the OS

If still no joy, take it to Genius Bar and get a replacement
Register to Reply
Register to Reply
Have a Different Question?
9 comments
Copy to Clipboard

Users who posted comments:

Anonymous Hero (4); ggicollegepunjab (1); jmmyadam (1); rcapper (3)

Previous in Forum: Vb Macro Book   Next in Forum: Shift Register

Advertisement

Got Something to Say?
Ask a Question
Start a Discussion

Search this Forum
Software & Programming:
Go

CR4 Sections
Aerospace
BioMech & BioMed
Chemical & Material Science
Civil Engineering
Communications & Electronics
Education and Engineering Careers
Electrical Engineering
General Discussion
Instrumentation
Manufacturing
Mechanical Engineering
New Technologies & Research
Software & Programming
Sustainable Engineering
Transportation

Site Directories
Forum Directory
Blog Directory
User Group Directory
RSS Feeds

CR4 Rules of Conduct
CR4 FAQ
Site Glossary

Who's Online (49 right now)
Show Members
Advertisement