Glacier Bay Faucet Failed in Less Than 2 Years

I got a $500 Moen faucet for my kitchen at Habitat For Humanity, for $100. Don't ask me who would pay $500 to turn water on and off..............it's not me.

Anyway, I went to install it about a month ago and realized that one of the plastic quick connects was broken. I couldn't find the part anywhere. Finally, someone told me to just call Moen and they would replace the part. I did, and they sent the part right out.

I'd prefer to be able to run down to the hardware store and just buy what I need, but I can't really complain. The Moen lifetime guarantee is for real.

PS- Still no toilet clogs since the rebuild.

Yikes, I only paid $72 plus tax for the new one. The Glacier Bay was on sale for ~$25 (made in China).

Yeah, I'm getting close to wrapping up the kitchen remodel.

My wife is winning any arguments, so I do what I can. She's actually right, now that I look at it.

I would have been fine with Formica..............she wanted black granite. I'm glad she won. It's pretty sweet.

I scored on the faucet. It's kind of a brushed nickle gooseneck design. Good thing too. I don't think I could bring myself to spend that kind of money on a faucet.

Glacier Bay is rubbish, you can tell that just by looking at both before you buy. There is a reason they are so cheap.

The outside of them has a good look (better that the old one I had). You cannot look at the bottom, because they are mounted or in a box that is sealed. Now that I have the Glacier Bay faucet removed from the cabinet, I see 4 screws coming down from the top. There appears to be gasket around the hole for the push rod. I will have to remove the handles and see if I can get to the screws. - please wait

I have no metric Allen set, but got them off with an English one. After removing the nuts below the handles and the aerator, a chrome-plated plastic piece came off below the spout. Now 2 screws holding the PVC? water tube, and presto, the chrome-plated metal piece is removed from the "works". - please wait

Now the 4 screws are removed from the PVC part to the metal part, but I can't get it off. The spout tube swivels in the lower part. I find that strange, because this was a fixed faucet. Hold on, two more Allen screws, one on each side - One side is loose, but crud buildup is holding the other - please wait

After hammer & vise it is off. There was no gasket, it was the PVC showing through. There is a red stain around where the push rod rubs the PVC, but I can't find a hole there. Each threaded metal pipe is bonded to a PVC tube which goes into the central PVC piece with 2 oval O rings each. The source of the leak is a mystery, but there are plenty of opportunities in a construction of this kind.

Take it back to Home Depot or whatever place you got it they will give you a new one.That's how it works buy crap return it and put in another one dumb but it works.

Even if you don't have a slip, if you used a card it's on record ,if not they will still give you another one just whine a little .

Regardless they all are crap that's the new world planned obsolescence ,by crap return it nice system.If they had one that really worked that wouldn't be good for business.

The $500 ones fail too in 3 years not 2 but by then you forgot where you bought it so your better off with the cheap one!

That's crazy. I wouldn't put another one in if they paid ME. Why would I take a chance of not only ruining the cabinet, but the floor and the wall behind? It's one thing for them to drip in the sink, and another to drip like crazy under the sink. I don't know what the warranty is, but it's probably not over 90 days. I probably didn't use a card, and may not have even registered the warranty. Now I have created a spreadsheet to keep track of the warranties that I have registered for. The reason for this thread is to put Glacier Bay out of business. The Moen construction is all solid metal (no PVC, no O rings).

Moen makes faucets etc. in all sorts of price ranges and they each have their own quirks but the warranty is for real.

Our house is over 25 years old with several original Moen faucets & shower controls. Every few years one starts sticking- I have to pull it apart, take the cartridge to the local Home Hardware & they give me a new one for free.

Now if only they could stop the aerators from liming up......

I went with all Moen when I built my retirement house. I found out through the contractor and plumber that not all Moen's are created equal. The quality of the Moen sold through Lowes and Home depot is not the same as sold through a good quality plumbing supply house like Ferguson where I got my fixtures. Am very happy so far with all their products but only time will tell.

You might try taking off and dropping the aerator overnight once a month into a glass of CLR or even just plain vinegar to keep the aerator clean.

Glacier Bay is contractor grade Chinese Garbage.... Definately not for houses one intends to actually live in...

If you don't care what it looks like, get a faucet for a laundry/utility sink. They don't look pretty, but they are simple, cheap, and for some reason, reliable.

Just two words.. Price Pfister

I have a Delta single handle kitchen faucet. I replaced the neoprene parts to stop the drips a while back. Since then the handle must be pushed to the left and upward a little to stop the drips. Try to get your wife to do that! For these faucets you can replace more of the innards for more money, but I don't know how well that works. I also have a Delta single handle tub faucet that must be centered and pulled down to stop the drips.