We understand what they are, their purpose in the engineering community, and perform some basic research on their use and selection, instead of asking someone to do that for us.
If "we" need to ask, then "we" are not capable, given a wide range of possible answers.
Direct the question at the training provider attached to the facility instead.
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"Did you get my e-mail?" - "The biggest problem in communication is the illusion that it has taken place" - George Bernard Shaw, 1856