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Anonymous Poster #1

Blue Screen

12/15/2013 7:21 AM

Dear All

after updating my computer and restart then every few hours my computer crash and pop-up to blue screen, kindly please help below is the detail.

Regards

Problem signature:

Problem Event Name: Blue Screen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional information about the problem:

BCCode: 100000b8

BCP1: FFFFFA800A153B50

BCP2: FFFFF800037FECC0

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Files that help describe the problem:

C:\Windows\Minidump\121513-79716-01.dmp

C:\Users\Administrator\AppData\Local\Temp\WER-168122-0.sysdata.xml

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Power-User
Engineering Fields - Electrical Engineering - New Member

Join Date: Aug 2007
Location: Toronto
Posts: 239
Good Answers: 9
#2

Re: Blue Screen

12/20/2013 1:11 PM

I can't help you with the screen info and error messages, but from my experience, seemingly random crashes are usually caused by a faulty memory card. Since you said you've updated your computer, I assume you were handling cards and cables inside the box. Hopefully, it may be just that the memory cards were jostled and loosened in their sockets. More likely, one of the cards failed. If you can run your pc on one card, try just one card at a time and load up various apps and see if it still crashes. Make sure to check the MB manual for the correct slot to use, and you will need to adjust your BIOS when booting up.

Good luck

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