Innovation created and still drives technology and automation. Several automation experts say U.S. manufacturing innovation is actually going backwards in comparison to the rest of the world thanks to a tough economy, engineering layoffs, and short-sighted product development and pricing plans. There are 250 U.S. manufacturing plants producing less than $500,000 in revenues; none can afford the $500,000 to $1 million cost of a basic MES system. The solution lies not just with listening to the customer, but solving their 'invisible' needs.
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