Six Sigma: No Automatic Pilot

There is never any program, designed for efficiency and productivity management, that can be instituted without the thought that adjustments will need to be made. You always have to include Plan, Do, Check, Adjust, in the process as Orrin Woodward and Chris Brady write about in Launching a Leadership Revolution. Environments in business, customer needs, priorities make it a necessity to remain flexible.

It's easy to come up with new ideas; the hard part is letting go of what worked for you two years ago, but will soon be out-of-date.

Roger Von Oech

The hardest part is accepting that the CEO's buddy who runs a half arsed management consultancy is handsomely paid for stating the blindingly obvious, disrupting the entire organiation and stitching up a few gullible souls who are brought on board and then hung out to dry when it's all forgotten 3 months later.
Cynical? Moi?
Del

you are just scratching the surface...

there are scabs, scar tissue and layers of dirt (and fur?) on the skin of true improvement, that must be dealt with.

chris