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Virtually
all new vehicles nowadays have some type of in-car navigation system
that provide drivers with turn-by-turn directions to their
destinations, as well as real-time traffic information and suggest
alternate routes, which can certainly help them save some money on
fuel and arrive at their destination a bit faster. But, in addition
to providing traffic data and directions, these systems also collect
location data and send them to car companies or location-based
service providers. This is why car makers have come under fire
recently, with some lawmakers raising doubts about consumer privacy
and whether GPS devices are being used for gathering data about
drivers' travel habits or for tracking police suspects. American giant Ford is one of the companies
that is being scrutinized by privacy advocates over this practice.

About
a month ago, Senator Al Franken (D-Minn.), requested a report from
the Government Accountability Office regarding how automakers and GPS
manufacturers use location data and who they share it with. The
report concluded that these companies do collect travel data, and
don't do enough to inform customers about this practice and prevent
the data from being used by third parties.
Following
this report, and after recent comments made by Jim Farley, Ford's
executive vice president of marketing and sales, about how the
company tracks drivers, Senator Franken asked Ford to explain their
privacy policies. During a panel discussion at the Consumer
Electronics Show that was held last month in Las Vegas, Farly said
that his company collects data that have to do with people's
whereabouts and their driving habits through the navigation systems
that are installed in certain Ford vehicles.
Journalists
attending the show reported that Farley said: "We
know everyone who breaks the law, we know when you're doing it. We
have GPS in your car, so we know what you're doing."
This statement surely makes it seem like Ford is invading its
customers' privacy rights, but Farley tried to assure people that
they don't have to worry about that, saying: "By the way, we don't
supply that data to anyone."
Although
he later tried to downplay the situation, saying that Ford makes sure
it gets vehicle owners' permission before it before it collects their
data, his previous remarks were reason enough for Senator Franken to
ask Ford CEO Alan Mullaly to explain in details what specific data
the car maker collects, how it obtains consumer consent, who it
shares the information with, and how long it keeps that information.
The
company replied by stating that it only collects data to troubleshoot
and improve their products, and that it does not share the data if it
doesn't receive owner's explicit permission. Furthermore, Ford said
that it keeps location data for no more than 60 days, but only in
case an owner specifically requests it, and customers have the
opportunity to call the company and ask it to delete the information
immediately.
However,
Senator Franken was not satisfied with these clarifications, and said
that Ford needs to be much more transparent when it comes to
informing their customers about collecting, storing and sharing
location data, in order to ensure their right to privacy is
preserved.
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