There are issue that you cannot get from the user guide or sometimes the tech service don't even has the solution.
example:
I hv encounters this problem on Krohne EM flowmeter
1. SCADA display reads 9 m3/hr of flow but the display at the field instrument shows 0 m3/hr. All parameters are configure correctly; such as flow range, 4-20 mA OP etc.
That would suggest that the <...SCADA...> input is ranged 0-20mA and that the problem lays there and not in the flowmeter.
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When the converter/transmitter (the electronics box) is remotely mounted from the mag tube in the line/pipe (not connected right to the mag tube), the connection between the mag tube and the transmitter needs to be made with 'special cable'.
Every manufacturer sells 'special cable' to connect the two, or has a recommendation for equivalent commercially available 'special cable'.
I have seen several instances of severe electrical noise and substantial PV offset when 'special' cable is not used; just the wire off the spool on the electrician's cart is used.
Amazingly, in about half of those cases, the 'special cable' had been ordered and delivered and was sitting there in the pile of empty cartons and discarded manuals so it was easy to show how to eliminate the noise and offset, with a quick connection of the 'special cable'.
Yes agree with you on the cable used. It is original cable for both field and sensor from Krohne and connected directly. No problem with the wiring. It was reading well until recently when the convertor read zero when there is flow.
Replace the new convertor and setup the parameter ie, GK/GKL. flow range and dimension.
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