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Guru

Join Date: Apr 2007
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Dissapointing Quality of Appliance

09/10/2016 7:30 AM

Some years ago we bought a Kitchen Aid Artisan kitchen stand mixer which we seldom use. The design and colors of the machine are really outstanding, but the poor quality of its components and mechanical design turn it more into a piece of decoration rather than in a cooking tool: some months ago the machine got broken when Mrs. Rddoc was kneading some (not very stiff) dough int the bowl, using the hook mixer as indicated in the manual for such a purpose. After autopsying the machine I found that the movement transmission is by means of a pinion / crown made of PLASTIC... The replacement part was hard to get, and I eventually had to buy a similar part from a similar machine from Kitchen Aid to adapt it. Last evening I grated cheese for making a fondue (which was praised by our guests) observing that if I exceeded what could be considered as a very light pressure, the metal shredder not only shredded the cheese, but also the internal part of the housing (opposite to the feeding port).

This happens just because a designer (with no idea of mechanics) designed a fancy part which proved to be completely useless.

Machine will soon be posted for sale on Ebay

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Guru

Join Date: Jul 2007
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#1

Re: Dissapointing quality of appliance

09/10/2016 7:36 AM

Thank you for the warning. Some mug will have it, I'm sure.

I'll give it a few weeks before I buy my one, if you don't mind.

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Guru

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#4
In reply to #1

Re: Dissapointing quality of appliance

09/10/2016 6:56 PM

As soon as I get my time-machine fixed, I´ll send you mine to the Commisariat!

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Guru

Join Date: Mar 2007
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#2

Re: Dissapointing quality of appliance

09/10/2016 9:05 AM

You're not supposed to actually use those... the're for decoration ....

An artisan is a skilled craft worker who makes or creates things by hand that may be functional or strictly decorative, for example furniture, decorative arts, ...

Those were made by artisan's , not for artisans....

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Guru

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#5
In reply to #2

Re: Dissapointing quality of appliance

09/10/2016 7:17 PM

Unfortunately you are sooo right about the fellas that made the machine!

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#3

Re: Dissapointing quality of appliance

09/10/2016 10:49 AM

Kitchenaid used to (30-40 years ago) have a reputation for quality, in part based on a commercial line of equipment.

But brands get sold and the buyer can ride the brand's reputation while cheapening the guts to increase margin until the word gets out. That happened to Maytag in the white goods line.

Sad that robust quality is so hard to come by nowadays.

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Guru

Join Date: Apr 2015
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#6

Re: Dissapointing Quality of Appliance

09/11/2016 12:42 AM

Besides cheapening manufacture of the item, many manufacturers have turned to plastic parts to reduce sound.

You might see if you can get hold of an older model, one from when Kitchen-Aide was owned by Hobart. If the exterior is nasty looking you might be able to fit the guts from the old one into your current model.

Had 2 Kitchen-Aid dishwashers over the course of about 30 years, both made by Hobart - the first, with a porcelain tub went after a good 10+ years when the tub started rusting; the second, with a stainless steel tub. bought in the late 90's was still going strong when I left NYC in 2015.

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Guru

Join Date: Dec 2007
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#7

Re: Dissapointing Quality of Appliance

09/11/2016 3:28 AM

I had Oyster mixee it lasted for years inspite of rough and tough use. All Oyster products are best.

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Guru

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#9
In reply to #7

Re: Dissapointing Quality of Appliance

09/11/2016 9:51 AM

Would you like to exchange your´s for mine?

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Guru

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#13
In reply to #9

Re: Dissapointing Quality of Appliance

09/14/2016 12:29 AM

No thanks, I am very happy with my Oyster mixee.

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#12
In reply to #7

Re: Dissapointing Quality of Appliance

09/12/2016 1:33 PM

You must mean Oster (Oyster).

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#8

Re: Dissapointing Quality of Appliance

09/11/2016 8:57 AM

'if I exceeded what could be considered as a very light pressure, the metal shredder not only shredded the cheese, but also the internal part of the housing'

Designer anticipating the slogan -

'Make America grate again' - & at least a chance of success -

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Guru

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#10
In reply to #8

Re: Dissapointing Quality of Appliance

09/11/2016 10:18 AM

I assumed the poor quality of this mixer was because it was made in China....

This proves that the capacity of making sh*tty products is now of public domain!

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Guru

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#14
In reply to #10

Re: Dissapointing Quality of Appliance

09/14/2016 12:33 AM

Better avoid any Electrical appliance from China except toasters and gysers.

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#11
In reply to #8

Re: Dissapointing Quality of Appliance

09/11/2016 3:51 PM

Maytag TRUMPS the mixer Market?

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