I am a heating contractor looking for someone who makes residential aluminized heat exchangers, or is an engineer, to comment on the following queston. I have a customer who is saying we drove a screwdriver into their aluminized heat exchanger and damaged it. I pointed out to them that if a screwdriver is driven into an aluminized heat exchanger it will not cause radiating crakes to appear as is the case. Can anyone please comment to me as to your thoughts if this is possible to drive a screwdriver into an aluminized heat exchanger and product radiating cracks? I have worked hard to be known as an ethical company, and to have someone think we caused this damage is hurtful. Thank you for your time.
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