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Windows 98 SE - Frozen Startup Window

07/27/2009 11:32 AM

This is a new one to me....an HP Omnibook X3e GC, model F2117WT, running WIN98SE. My son apparently tried upgrading the video (S3 graphics) drivers to possibly the wrong version, this I am not sure of, but the computer wouldn't boot up. He tried reloading WIN98SE, which went well until the hardware setup section, then it froze, he turned it off, waited, turned it back on, it continued Windows setup but upon rebooting again, the WIN98 setup window appeared, then froze after a few seconds. However, the computer seems to continue booting and loading WIN98, you just can't see it.

In safe mode, I have run diagnostics, Norton, which does not show any Windows/registry problems. I was able to (supposedly) reinstall the original set of drivers for the S3 from the hard drive, no change, system still displays setup window. I have tried reinstalling WIN98SE with the same results as above. I have checked BIOS (V 1.63) and there does not seem to be any problems there nor any changes.

Any suggestions from you software experts out there?

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#1

Re: Windows 98 SE - Frozen Startup Window

07/27/2009 9:10 PM

I knew straight away what the problem was and you confirmed it when I read your first sentence.

Hardware issue.

If the BIOS sees the graphics card, reformat the hard drive and reinstall the W98. W98 has the habit of not seeking alternatives for drivers during an initial setup...will hang at the same issue regardless of reboots and reinstalling, as the setup process is installed inside a cache and that cache is used to reference a setup start point should an installation fail. So if you failed during install process at installing a hardware device, W98 setup will do lots of fancy stuff repeating itself from the cache until it gets to the last bit of the cache where it would normally read from the installation CD. The fact the cache is being read after a reboot where you try again and not the CD being read is your problem. Hope that wasn't too confusing.

Like I suggested, reformat is easier and then reinstall. Use basic drivers during setup and go fancy once the OS is up and running.

In the old days, I had ~22 floppy disks of W95 and I can tell you it was not fun scrubbing the hard drive to reinstall a corupt installation or fix a problem I cause when I was being fancy inside a working OS

BTW, I used a DOS apllication years back to remove drivers from a previously working OS of W98...drivers I installed that stuffed my system up and prevented it running. Would work fine after removal of incorrect drivers. But easier to reformat and reinstall.

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#6
In reply to #1

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 7:54 AM

reinstall the OS using the OEM that came with the laptop, or you'll have to manually install all the drivers for the other devices. and if you do that, there is again the possibility of incompatibility.

so to be safe, use the original recovery disc(s) that came with the machine.

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#11
In reply to #1

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 12:46 PM

Hello C-O:

I still have a set of WIN95 floppies and it is a pile! Windows is just so much fun when it messes up! I used DOS quite a bit too but XP is definitely NOT friendly to DOS anymore and most of the printers around today can't even print from DOS programs, what a pain! So much for progress. I still have a working 5 1/4" floppy drive, someday, in the not too far future, somebody doing archiving is going to wonder how they are going to read floppies, we've already screwed ourselves on some of the older formats where equipment is no longer available to read them and the data is really needed (NASA included!).

A GA for you. It wasn't me, Steve, that gave the off topic vote, however, I must say that upgrading is not always the best answer or use of resources, not everyone needs the latest whiz bang computer on the market. Market forces are trying to force consumers to upgrade all the time but don't get me started on that one. Your solution may be a reasonably good one in a pinch.

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#16
In reply to #11

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 8:39 PM

Regards.

Windows 90x installers always copied a folder named "Cab..." a complete setup &

Floppies & drives seldom work to some 20th floppy these days.

Your floppies set may be some 10+ years old & wonder if these work today.

As I remember 98SE was on a CD-ROM & CD drivers were also needed to run it.

Have a fine day !

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#17
In reply to #1

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 8:54 PM

Regards

I remember I copied all the floppies contents to a single folder & used to re-install as 90x were not that stable.

Except Flopp #1 which had installation files all the rest had disk.1 , disk.2 ...

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#19
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Re: Windows 98 SE - Frozen Startup Window

07/30/2009 3:18 AM

true...back in those days, my idea of formatting a disk was to get a huge speaker magnet and run it over the hard drive until I was satisfied all those 1's & 0's had alligned properly.

I took my humble 486 to the computer fix-it bloke and asked him why my format doesn't work and why the hard drive was going ballistic...poor guy took awhile to recover from fits of laughter

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#20
In reply to #19

Re: Windows 98 SE - Frozen Startup Window

07/30/2009 4:29 AM

Did he tell you why?

Its because you not only destroyed your data, you also wiped all the so called "Di bits", which are used to guide the heads while writing or reading. These bits can only be written by the manufacturer using a special program and controller......

Make sure that a magnet never comes near a hard disk.......

You can do this to normal floppies as the format also codes the "Di bits" onto what is a really blank disk......(working) Hard disks are never blank!!!!

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#2

Re: Windows 98 SE - Frozen Startup Window

07/27/2009 11:17 PM

It is also possible that, if the WIN98SE version being installed is not the original shipped with the HP computer, the package does not include all of the appropriate hardware drivers. You may have to go to HP to find the appropriate drivers. Be sure you are looking at the drivers for WIN98SE, not the latest versions- there are compatibility problems (and no one wants to support legacy equipment...)

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#3

Re: Windows 98 SE - Frozen Startup Window

07/27/2009 11:40 PM

If you are going to reformat, use a DOS mode partition app to create a small partion at the back end of your hard drive (1GB?), to fit your W98SE install CD.

Then when you reformat C with a boot floppy, install is so much easier.....

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#4
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Re: Windows 98 SE - Frozen Startup Window

07/28/2009 5:59 AM

Clever!!

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#5

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 6:41 AM

W98-SE. Isn't it about time for a hardware / software upgrade?

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#7

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 8:44 AM

I am running the same. I get a black screen. When this happens, I boot up safe and go to screen display and then have to reselect the format of the display. For some reason, the display format is erased. Therefore, no display is shown.

This has always worked for me.

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#8

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 9:09 AM

If you want to use an old computer and you cant get the 98 SE (sucky edition) to reinstall, try Ubuntu. Its free, and way better than most windows OS's, you just have to download the .iso and burn a disc image with Infrarecorder (free as well). Ubuntu usually can support ancient hardware without you having to download and install anything.

Good luck.

Steve

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#9

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 11:47 AM

Un-install the device, reboot then reinstall from disc.

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#10

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 12:30 PM

To all of you who have responded, thank you, there are some very good suggestions here. The computer was given to my son and the original HP disc has not been located as yet, he used my copy of WIN98SE to do the OS re-installation. Therefor, for the moment, I am reluctant to do a reformat of the hard drive as yet. 98SE is the original OS on the machine, I may do an upgrade to XP after some of the hardware is upgraded, this machine is limited to some degree for XP needs.

Thank you for confirming some of my suspicions of what was going on. I will try and get rid of the drivers first, if that is not successful, I will probably have to reformat but that is a last resort at the moment.

The video processor is built-in, an S3 graphics and, as far as I can tell, cannot be disabled in the BIOS unless another plug-in graphics card is used, detection is automatic. Unfortunately, my son is not displaying any patience with this machine and his jumping to wrong updates has bit him good. Teenagers!

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#12
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Re: Windows 98 SE - Frozen Startup Window

07/28/2009 1:12 PM
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#13
In reply to #12

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 3:00 PM

Thank you for taking the time to list all those links.

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#14
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Re: Windows 98 SE - Frozen Startup Window

07/28/2009 4:51 PM

Ubetcha

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#15
In reply to #10

Re: Windows 98 SE - Frozen Startup Window

07/28/2009 7:23 PM

I believe by memory that you can use your copy of W98 CD and install using the serial number that came with the original OS on the teenager's machine. I may be wrong.

I personally would advise against using XP on a computer (my experience) designed for W98. The experience will be slower but will work...I suggest using W2000 if you wish to upgrade OS with that machine.

Teens tinkering with computers to make them better is not unusual and suggests that the little rebel is none too happy about the computer. A suggestion by a guest was to use Linux, Ubuntu flavour...I agree strongly with that. Game experience is excellent on older computers and programs are plenty and free. If you want to try Ubuntu, I suggest getting W98 up and working and then run (yes, it can run from a CD) Ubuntu from the CD, DO NOT install it unless you are happy it works

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#18
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Re: Windows 98 SE - Frozen Startup Window

07/29/2009 2:11 AM

believe by memory that you can use your copy of W98 CD and install using the serial number that came with the original OS on the teenager's machine. I may be wrong.

You are correct...

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#21

Re: Windows 98 SE - Frozen Startup Window

07/31/2009 5:31 AM

Most problems with computers can be fixed by restarting the computer over and over.

Sometimes electrical devices in computer just fail to start and need to be hit over and over like an old chevy starter to knock off the carbon build up from the contacts.

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#22
In reply to #21

Re: Windows 98 SE - Frozen Startup Window

07/31/2009 6:37 AM

Good point.

This also applies to many objects that have microcontrollers in them like:-

Cell phones, telephones of all types, washing machines, calculators, washing up machines, HiFi equipment, Audio equipment and even cars, and and and......

I just remove the batteries, put a resistive short (100 ohms is a good place to start) across the battery terminals in the device (if batteries are used) and leave it for 48 hours.

HP calculators that have been left a long time with low batteries "hang" even if new batteries are installed. Just do what I wrote and most of them will be recovered to normal service...

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#23
In reply to #21

Re: Windows 98 SE - Frozen Startup Window

07/31/2009 8:30 PM

Regards.

Automobiles cannot be compared with PCs especially with OS Win90x

Here the files are corrupted & mostly SW & HW failures are on shut-downs.

In Autos the contacts of Starters get corroded if not properly cleaned with furbisshing file or in view of most drivers start at least once a day.

Of cource this trick functions well but after some time have to furbish the contacts.

Have a good day !

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#24
In reply to #23

Re: Windows 98 SE - Frozen Startup Window

09/12/2009 4:24 PM

I agree. Maybe the hard-disk on which it is written needs a deep Scandisk (including bad-sector exclusion) before re-installing the OS.

Also, Win98SE had a set of compatible display drivers which was relevant for 1998, but not for a more advanced display-card, especially with drivers written in NTFS (for instance).

I would try to preview the driver's medium (CD or floppy) to see if there are different setup versions relevant for Win9x OS on that medium, and only then try to install.

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#25
In reply to #24

Re: Windows 98 SE - Frozen Startup Window

09/13/2009 3:08 AM

Regards.

At times I had been on NT-4 & don't remember now of drivers. But all the devices like Modems & display cards had separate drivers for win9x & NT.

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