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Why will CR4 not work with I.E. 6.0?

01/01/2007 4:55 PM

Please see my previous question: Why can I get no cursor in the message box? I have uninstalled IE6 and re-installed it from another disk with the same result. I am now using the previous intallation (IE5) for this question. With IE6 I cannot use this message box because no cursor will appear in it. I am using a Pentium III machine with 320MB of ram, running Win2000.

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#1

Re: Why will CR4 not work with I.E. 6.0?

01/02/2007 12:50 PM

Hi

We've had pretty good luck with our message editor and IE 6. I am assuming that you have javascript enabled, otherwise you wouldn't see the editor at all. There are some new security settings in IE 6 vs IE5, so that could be involved, but I haven't identified any specific one as being a problem.

Do you get any Javascript errors on the page? This can show up either as a little "alert" window (very obvious) or as a little "warning" icon in the lower right of the "status bar" (not so obvious).

Is there another computer around with IE6 that you could try it on? It is much easier to compare working a non-working setups when you can see both at once.

If you'd like, I can contact via your email address (which I know, since I'm an admin on CR4) and we can pick this up there.

Thanks

Mark

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#2
In reply to #1

Re: Why will CR4 not work with I.E. 6.0?

01/02/2007 8:24 PM

Hi Mark, I see no evidence of Javascript from your description. Is it part of Win2000? What security setting should I use? Could Norton Internet Security be involved (or anti-virus)? There is no other machine here with win2K or internet. I haven't had time to try it at work yet. E-mailing me would be fine. Thanks in advance for your help.

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