An electrical energy usage assessment was done at a factory i'm currently employed, the power factor observed at the main distribution panel was 0.62. Average real power is 162.9 kW and average apparent power is 268.2 kVA. A power factor correction unit was installed at the main distribution panel size 156kvar. Average new power factor is 0.91 at the main distribution panel. The local electricity supplier reports that they have not seen any change to their AMI meter. The power factor correction is applied to the secondary side of the transformer while the electricity supplier meter is monitoring the primary side. In addition the transformer is 1200kVA.
What could be the possible reasons for electricity supplier to see no change after a power factor correction at the main distribution panel? Can the transformer affect the correction?
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