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One Dissatisfied Customer

04/13/2012 4:54 AM

One man's way of expressing dissatisfaction with his dealership. Seems they refused to fix the shocks on his new car.

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#1

Re: One Dissatisfied Customer

04/13/2012 5:37 AM

A little trip around the show room then down the hall to the service dept!

Well it does give credit to Nissans being well built regardless of what country they are in!

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#2

Re: One Dissatisfied Customer

04/13/2012 5:46 AM

I've thought about it............................I believe a well written letter to corporate works better though.

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#6
In reply to #2

Re: One Dissatisfied Customer

04/13/2012 7:35 AM

I can't see YouTube stuff at work, but I agree with your comment. I've had great success doing just that...a well written letter, without anger, full of facts in chronological order is way more successful than ranting.

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#8
In reply to #6

Re: One Dissatisfied Customer

04/13/2012 8:27 AM

Remember this one?

I shot Georgia Pacific an email along with a link to the thread. They were advertising a lint free product.

Well, it's still not lint free, but they sent me about $100 worth of coupons for free TP.

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#9
In reply to #8

Re: One Dissatisfied Customer

04/13/2012 8:48 AM

Nice one. Is the TP lint free now or does GP have a file on you, stuffed with coupons ready for mailing?

Over the years, I've received a free rental car for a whole weekend [brought it back with about a teaspoon of gas in the tank], a box of cigars, an air conditioner cover, movie coupons, a bottle of rum, a weekend in a hotel, a steak dinner and a 24 of beer. All because I took a little time to write a letter.

I'm in the process of screwing chiseling my cable provider into a "special" rate, just for l'il ol' me. I love a challenge like that.

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#10
In reply to #9

Re: One Dissatisfied Customer

04/13/2012 9:14 AM

No it's still not lint free.

You are a true master if you have any luck with the cable company.

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#16
In reply to #9

Re: One Dissatisfied Customer

04/16/2012 8:44 AM

I've gotten special dispensation (ie, special rates) for the last 3 years on my cable tv/internet. All I do is record all the outages, glitches and other outrages, and present them to a customer service rep every time my special rate period expires. Along with a threat to change vendors. We recently were forced to switch to digital and the service has degraded significantly so I have more fodder than ever.

So far it has always gotten me the discounted rates without a lot of hassle. Though one time I had to get the rep to let me talk to a supervisor.

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#17
In reply to #16

Re: One Dissatisfied Customer

04/16/2012 8:57 AM

My angle is to argue that their service is just too expensive. The provider offers a discount by bundling my phone, tv and internet. But that is STILL too expensive [about $140/month]. There is only one other provider to choose from, and the only advantage they offer is free long distance calling. It's not worth switching.

I got my alarm company to cough up three free months and a reduced rate thereafter by complaining about the cost. I'll see if I can get my cable provider to do the same.

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#11
In reply to #6

Re: One Dissatisfied Customer

04/13/2012 9:46 AM

Can't see YouTube videos either, some good Samaritan should send us the video in a private message.

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#14
In reply to #11

Re: One Dissatisfied Customer

04/13/2012 7:56 PM

Here's the URL for pasting in your browser's Address Bar:
http://www.youtube.com/watch?v=ui-4cNewwgc

If you're at work and your employer's firewall blocks these things, you're pretty much hosed. You'll have to access the Internet some other way.

As for sending the video in a Private Message, you can't. Not on CR4, at least, because the CR4 Gods did not provide a means by which to attach a file to a PM.

If, by 'Private Message' you mean email, chances are that isn't going to work either - at least for providers like GMail and Yahoo! GMail places a 25 MiB aggregate limit on attachment size. Yahoo? I dunno, but either way, video files are HUGE.

Try viewing the video from somewhere else; somewhere that doesn't have a Net Nanny blocking access.

Hope this helps.

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#13
In reply to #2

Re: One Dissatisfied Customer

04/13/2012 12:45 PM

Good, but I wonder about the level of satisfaction...

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#3

Re: One Dissatisfied Customer

04/13/2012 5:57 AM

It looks like he was mostly pissed about the quality of the Vodka he gobbled prior to plowing the pavement and that dealership.

Just in: someone told me this is not a dealership, but a bank with some costumers parked in.

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#4
In reply to #3

Re: One Dissatisfied Customer

04/13/2012 6:12 AM

It's Russia!

You get your shoes, bread and tix for Titanic (first run) there. Brides at the will-call desk in the back...

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#5

Re: One Dissatisfied Customer

04/13/2012 6:35 AM

Someone threw a stool at the bloke at 2:46 and the driver took off after him lol!

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#7

Re: One Dissatisfied Customer

04/13/2012 7:41 AM

Not a bad choice for the music, though I would have used this...

...when I'm driving in my car...

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#12

Re: One Dissatisfied Customer

04/13/2012 10:22 AM

I wonder if somebody from a Russian Suzuki dealership thought that this would be a good way to demonstrate the durability of a Grand Vitara?

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#15

Re: One Dissatisfied Customer

04/14/2012 12:03 AM

My boss told me about a friend of his who had trouble, a few years ago, with the brakes on a new car he bought. He worked on an offshore platform, so he was out of town for about 3 weeks in a row then off for a week. The second time he came back into town, the brakes failed while he was driving. Nobody hurt, but he took it in to the dealer for repair. He got his car back just in time to park it for 3 weeks again. The next week off, the brakes failed again. Again he took it to the dealer for repair. After about 6 months of being offshore for three weeks then without his brand new car for a week for a problem that they couldn't ever fix, he asked for a replacement car, as this one was a lemon. He was turned down, even after several letters to corporate.

Finally, he drove the car to a point about a block away from the dealership, rolled down the driver's window, and while honking the horn, banging on the door, yelling "Get out of the way, the brakes went out", he drove it down the street, through the windows, and straight into a new car on the showroom floor.

The next time he came into town for his week off, he picked up his 'new' new car.

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#18

Re: One Dissatisfied Customer

04/16/2012 4:52 PM

We're sorry, all showroom representatives are addressing other dissatisfied customers. Please drive around in the showroom and your car will be addressed in the crash order it was received.

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