I use a dongle (a small hardware device ) that connects to the 25 pin serial port of my laptop. The dongle authenticates the use of proprietary software.
Now I have bought a new laptop that does not have the 25 pin serial port. It has the 13 pin serial port for VGA and USB ports. I tried using a 'converter' (one end a USB and the other end a 25 pin connector) and hooked the dongle to it. It did not work.Nor did it work on a 13 pin to 25 pin converter.
Any ideas on how to make it work?