I have noticed lately when certain threads are posted that complain about a service or a product; unreliability, deception, etc, people jump right on the thread and relieve themselves about issues that are pressing and cause much concern to themselves. The thread count goes up very quickly indicating to me that everything is not all warm and cozy. I'm sure there are many more people who have concerns, but don't bother to express them in public. They feel it is a waste of time to complain because nothing will change, but that's where they are wrong. It's when the masses speak out and are heard that change comes about. I have seen this happen many times. If a big enough number of people complain, you will see action. A good example happened in Japan a few years ago. Japanese housewives learned that a certain item (I think they were refrigerators) were being sold more cheaply in the USA than at home in Japan. They organized in mass, demonstrated in the streets and the manufacturer had to drop the price very quickly. If we can band together, we can bring about change. This goes not only for poor quality products, but toward politics also. While rants and raves are not apropos on an engineering forum, I welcome this type of thread. Just my 2¢.
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