TRIO + HD Controllers

On the web. By doing a search.

From the makers of Trio + HD controllers & S-Drives, by contacting them.

Maybe even by using a telephone to call them.

Telephone - Wikipedia, the free encyclopedia

I have tried this with no joy! Have also tried the manufacturers of machines that include these controllers, also with no joy!

But you did not say so!

Do you know if this software even exists or are we chasing shadows?

Yes i know it exists because the manufacturers of the equipment we sell use it themselves. It may be part of the software for programming them, and that is why they are playing dumb!

Then they don't want you nibbling at their pig-trough, do they? This is a commercial problem, not a technical one.