|
Despite all the bad publicity about Toyota's quality, the Japanese automaker's models are ranked among the top three cars in 10 of the 19 categories on the J.D. Power 2010 Vehicle Dependability Survey. The study asks owners of cars purchased new in 2007 to identify problems that have arisen during the previous 12 months. Several brands that performed above the industry average in the survey — including Cadillac, Ford, Hyundai, Lincoln, and Mercury — are still trying to shake a perceived quality stigma, noted J.D. Power. Which brand do you view as the dependability king?
The preceding article is a "sneak peek" from Quality Control, a newsletter from GlobalSpec. To stay up-to-date and informed on industry trends, products, and technologies, subscribe to Quality Control today.
|
"Almost" Good Answers: