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Uber-HVAC: Friend or Foe?

Posted July 24, 2015 12:00 AM by Engineering360 eNewsletter

Uber, the on-demand car service, uses an app that directly connects riders to drivers-and it's been hugely successful for investors. Is this business model crossing over into the HVAC industry? Already, multiple on-demand labor sites like Pro, Porch, and Amazon Home Services allow homeowners to instantly purchase or schedule such tasks as HVAC maintenance, repair, and installation. ACHR News reports that most contractors don't view these sites as serious competition yet, since contractors rely on customer loyalty and relationships. But things could change. Here's how on-demand service companies could one day pose a threat to traditional professional contractors.


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#1

Re: Uber-HVAC: Friend or Foe?

07/24/2015 3:41 AM

You end up having your neighbor looking after your AC unit. So what?

You also can ask anyone to take you to the shops. We can create a whole new market that is not supervised by the state. Is that not what uber is about?

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#2

Re: Uber-HVAC: Friend or Foe?

07/24/2015 6:35 AM

I can't believe customers will get ripped off worse than they currently are.

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#3
In reply to #2

Re: Uber-HVAC: Friend or Foe?

07/24/2015 2:06 PM

That's my thoughts as well. I have done too many follow up fixes to peoples HVAC system after some over paid licensed dummy didn't or couldn't fix their furnaces and or air conditioning system right the first, second or third time.

I may not be a licenced crook HVAC tech but I also do not charge anything if I don't actually fix the problem they have.

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Re: Uber-HVAC: Friend or Foe?

07/24/2015 2:28 PM

I've, also, had too many experiences where the AC guy was really a crook. Two companies came out and looked at my parents AC. They both told her the same thing....the unit is 13 years old, needs to be replaced (both evaporator and compressor units).

I was skeptical, but didn't want to go up in her attic to take a look at the blower. Fortunately, before we had anyone replace it, a member of their church who had some working knowledge come over to have a look, in the matter of a few hours he had removed the blower motor, verified it was fine and determined the fault was a start up capacitor. He replaced it with a used one he had at it his house. The system works perfectly fine now.

Sure she might need to replace it even as early as next year or maybe not for 3 or 4 more years. But the two businesses that evaluated it to begin with could have easily explained that the problem was the cap but given her the advice that her system was aging and may not last too much long and that she should be prepared. The fact that they both lied and then tried to defend their lies speaks volumes about their business model.

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#5
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Re: Uber-HVAC: Friend or Foe?

07/24/2015 11:17 PM

Been there too.

With AC and vehicle. Dealer said I needed a new crankshaft in my GM truck. It was a loose flex plate on the flywheel. Tightened the bolts, all was well.

AC needed fan motor, first guy said they were obsolete, they weren't.

It a roll of the dice, no matter where you go for help if you are not an expert yourself.

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#7
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Re: Uber-HVAC: Friend or Foe?

07/28/2015 6:59 AM

I also do not charge anything if I don't actually fix the problem they have.I commend you, and recommend you, without reservation. I wish the relevant world body (if there is one)would institute such a regulation for medical doctors I Bet they would change careers pronto..or at least, very many of them would!

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Re: Uber-HVAC: Friend or Foe?

07/28/2015 6:10 PM

I'd also like to see it in the legal systems as well. If the lawyer I hired didn't win they don't get paid being I too could have lost my case for free.

I like to think of it as the You will only get paid for gainful actions rule. If you cant fix it or make things better there is no reason you should to be paid for doing a bad job. I think it would greatly improve the service industry's quality and over all performance!

Granted it would put a lot of greedy half wits, unions corporate executives, business owners and politicians out of work but oh well.

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#9
In reply to #8

Re: Uber-HVAC: Friend or Foe?

07/29/2015 5:27 AM

Sometimes the scope of works is "Tell us, is this more economical to repair or replace or fly someone in"?

Sometimes it's your job to deliver bad news. Then what? It's still chargeable effort.

It's when you have pretenders on the scene that things get complicated.

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Re: Uber-HVAC: Friend or Foe?

07/29/2015 8:39 AM

Exactly. I refer to them as Imposters when I'm being polite. Oddly enough, there are many 4-letter words that apply as well.

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#6

Re: Uber-HVAC: Friend or Foe?

07/25/2015 6:43 AM

This trend will cross into all service sectors.

CR4, through its collective experience membership, gives out free multi discipline professional consulting and mentoring at present.....

Word of mouth professional prostitution works for me for now, but some Uber pimping would be OK too.

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